NHS Sussex ICB ambition is to create an inclusive working environment which reflects our commitment to celebrate and promote diversity for all groups. We are particularly under-represented in staff from Black, Asian, and Minority Ethnic (BAME) and disabled communities and actively encourage and welcome applications from these communities. Furthermore, we welcome applications from reservists and ex-armed forces as we recognise the benefits of the values, skills, training and experience that they bring to their work with us.
We encourage all applicants to share their equality information with us confidentially during the application process so that we can statistically monitor how fair and equitable our recruitment process is and how well we are reaching applicants from diverse communities and identify where we need to improve. This information is removed before shortlisting.
Main duties of the job
The post holder will play a key role across the CHC service, working within the remit of the National Framework for Continuing Healthcare, to deliver an effective, efficient and equitable service to the people and populations of Sussex.
Prior experience of CHC would be beneficial, but is not essential for this role, as you will work within an experienced and supportive team who will support you to develop the relevant knowledge required. However, the post holder should have experience of working within health or care, and will need excellent verbal and written communication skills, as you will be required to work closely with patients, families, carers and other external partners.
As a Senior Practitioner, your role will include delivery of a variety of functions across the CHC service, including: Assessment, Reviews, Care Planning and Case Management.
You will also have the opportunity to work across other areas of CHC, including audit, appeals, retrospective assessments, complaints, assessment verification, and many more. You will be supported to develop the necessary skills and experience to work across the whole pathway, safely, confidently and effectively. NHS Sussex is strongly committed to your development, and through a structured 1:1 and appraisal system, will work with you to recognise and create a plan to meet your development needs.
About us
NHS Sussex ICB are committed to enabling team members to work in an agile and flexible way. We adopt a flexible first approach to working patterns. We empower our people to work where, when, and how they choose with minimum constraints to support their wellbeing to sustain good work life balance and to optimise performance and delivery.
We celebrate diversity and promote equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
Flexible working requests will be considered for all roles.
Agile working is not just related to working from different locations or at different times. It is about effectively utilising technology to improve work practices and to work differently to increase our overall effectiveness to improve health outcomes for our population.
Should you require a reasonable adjustment to our recruitment process please contact the Recruitment Team at scw.peopleresource@nhs.net to ensure that measures can be put in place to support you.
NHS Sussex has committed to achieving Net Zero Carbon emissions by 2045. As a member of staff you will be encouraged and supported to implement new ways of working that will help us achieve that goal.
Job responsibilities
1. Working as part of the CHC Team, ensuring a high-quality service is delivered, supporting and mentoring staff to achieve continuous improvement.
2. Managing a caseload of patients and contributing to performance improvement, taking a lead for identified areas where agreed.
3. Monitor quality assurance of care delivery.
4. Undertake statutory reviews and ensure that clients' needs have been met and progressed through the appropriate care pathway within agreed timeframes.
5. To provide support in developing inter-agency and local partnership working to ensure high standards of patient care.
6. Facilitating, contributing and undertaking CHC assessments and reviews in line with standard operating procedures. Providing expert advice, information and support on Continuing Healthcare to Professionals, Patients and their families.
7. Participating in the verification process.
8. Management of referrals received via the fast track (end of life) pathway.
9. Duty role, managing enquiries received from patients, members of the public and other professionals.
10. Triaging CHC Checklists.
11. Completing retrospective CHC assessments.
12. Supporting the Continuing Healthcare team to ensure that work stream plans are fulfilled and supervised effectively to ensure successful delivery.
13. Supporting the Team Leader to ensure that all processes implemented are compliant with the NHS Continuing Healthcare National Framework.
14. Supporting new staff to complete all mandatory and other training so that staff can fulfil their roles effectively.
15. The role will require travel on occasions, to carry out assessments and reviews. Access to transport is therefore necessary, be it personal or public.
16. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation. All CHC staff are expected to work flexibly, when required, to meet the needs of the service.
Person Specification
Qualifications
* Educated to degree level or equivalent experience in one of the following fields:
* Nursing.
* With subsequent up to date registration with the relevant regulatory body, including the Nursing & Midwifery Council (NMC), Health & Care Professions Council (HCPC) or Social Work England.
* Evidence of Continued Professional Development.
Experience
* Experience of working in a health or care environment (including acute, community, mental health, local authority etc.)
* A good understanding of the health and social care environment and roles and responsibilities within it.
* Negotiation, conflict management and influencing skills.
* Involvement in operational processes and evidence of using a problem solving and forward thinking approach.
Skills and Knowledge
* Skills in patient assessment interpreting both physical and mental health needs and formulating care plans to meet identified needs.
* Demonstrates ability to manage own workload effectively and make informed decisions in the absence of required information, working to tight and often changing timescales.
* Ability to address complex or sensitive issues in an organised and appropriate manner both verbally and in writing at all levels; written documents, spreadsheets.
* Knowledge and experience of working with Safeguarding issues and Policy guidance.
* Knowledge of the Mental Capacity Act and Best Interests decision making.
* IT literate and working knowledge and computer proficiency of all Microsoft Office packages (e.g. word processing, spreadsheets, e-mail and internet use). Intermediate keyboard skills.
* Knowledge and understanding of current national and local policy/Framework Guidance relating to NHS Continuing Healthcare and NHS Funded Nursing Care.
* Understand and be able to identify and support the Freedom of Information and Subject Access Requests as required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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