We are seeking a dynamic, forward-thinking and pivotal leader who will spearhead our retail business for our family of services; Herriot Hospice Homecare, Just ’B’ and Saint Michael’s.
This key leadership role will oversee the delivery of £2.8m in retail income in FY 2025/26 and lead our efforts in generating meaningful relationships with our valued customers, donors, partners and those who use our services.
With a current retail portfolio of 15 local charity stores, a furniture enterprise, a new ecommerce Hub, and growing online sales presence, this is your chance to significantly influence our retail function’s direction at an exciting time in our growth.
Our well-known hospice brands and shops mean so much to our local communities, and this is a rare opportunity to truly make your mark, shaping an impactful strategy to power vital care for people who need it most.
You’ll be managing an amazingly passionate team of staff and volunteers, each bringing something unique to their local communities through their stores. Working across the Harrogate, Hambleton and Richmondshire districts, you’ll help drive a fast-paced and responsive retail function with plenty to keep you busy.
With environmental impact key on our charity’s agenda, we’re looking for a leader who can help us tap into new trends and demands for sustainable fashion. We want to grow our customer base in more audiences while protecting our planet.
What we’re looking for:
* Strong people management skills, motivated by a superb team
* Excellent financial management skills, taking care of a significant retail portfolio
* Experience in lease management and property maintenance to keep our shops performing at their peak
* Skilled in opening successful new charity retail enterprises, as we develop our retail function in exciting new directions
* Common sense and logical approach with strong organisational skills, responding effectively where every day is different
Please see a copy of the full Job Description and Person Specification for this role below:
For further information and to apply online, please visit our website.
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