Job summary
Child Health Information Service (CHIS) works behind the scenes to support various universal children's health provisions in our locality, for example processing births, newborn screening, and immunisations. While CHIS is a small team, we sit within the much larger Clinical Administration Service, and work very closely with the Children's Hub that supports the BDCT Health Visiting, School Nursing and Childrens and Adolescent Mental Health Services.
We are looking for a Child Health Information Assistant who will help us drive continual improvement and maintain high standards for our service users and their families. We are a small but innovative team and have implemented many efficiencies over the years that support us in fulfilling a broad range of tasks to deadlines.
The role would be ideal for those with an excellent telephone manner and a strong administration focus with extensive experience working with Microsoft Office. Experience of clinical systems, for example SystmOne. However, comprehensive training will be provided to the right person.
To hear more about working within our team please watch the short video within this advert.
Proposed Interview dates- w/c 9th December 2024 TBC
Main duties of the job
Working with Admin Services (
Hub Base: New Mill, Saltaire
All successful candidates will be required to travel to meet the needs of the service.
This varied role includes working as part of a small team who are responsible for a large amount of data reporting, and maintaining our clinical system to support this. The ideal candidate will be proficient in the use of excel and have good experience of data handling. The team receives daily calls from both service users and external providers, so the candidate should be able to demonstrate that they can communicate effectively with a range of people. Ideally the candidate will be self-motivating and have an understanding of Information Governance and Confidentiality.
About us
Everything we do is underpinned by our core values: -
We Care - We act with respect and empathy, and always value difference
We Listen - We understand people's views and respond to their individual needs
We Deliver - We develop and provide excellent services and support our partners
We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :
Increase mileage rates for > 3500
A wide range of health and wellbeing support packages
A range of internal and external development and learning opportunities
Plus many more.
We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.
BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.
The Trust reserves the right to close this position early if a significant number of applications are received.
Job description
Job responsibilities
Please read the attached Job description and the person specification for more details about this role.
Right to Work in the UK Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly
Person Specification
Qualifications
Essential
1. Level 2 qualification in relevant field or equivalent level of experience
Experience
Essential
2. Data inputting experience
3. Experience of general office duties
4. Experience of Call handling / Switch board
Desirable
5. Experience of working in a busy admin role
6. Experience of Clinical administration within clinical record systems ( SystmOne)
Knowledge
Essential
7. Understanding confidentiality and how to maintain this
8. Knowledge of office/admin processes
9. Working knowledge of Microsoft Office packages
10. Knowledge of receiving telephone calls and taking accurate messages
Skills
Essential
11. Able to communicate well, verbally and in writing
12. Ability to prioritise workload and work on own initiative within procedures and with supervision
13. Ability to work as part of a team, sharing knowledge and training