Location: Oldbury (Hybrid) #LI-Hybrid
Employment Type: Full time / Permanent
Business Area/Function: Roadside Services
Application Closing Date: Monday 10th February 2025
Thought The AA only provide roadside assistance? Think again.
For over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, joining us as our Business Manager - Roadside, you’ll play a key part to our success and join us on this exciting motoring journey.
This is the job
As our Business Manager, you will support the Roadside Transformation Director in managing the Road Operations of The Future transformation programme. You will collaborate closely with the Road Operations Leadership Team to design and develop programme management strategies, ensuring a seamless transition from development to execution.
You will gain valuable experience in managing a large-scale transformation programme within an industry-leading organisation.
What will I be doing?
* Provide comprehensive oversight for the Road Ops of the Future programme, collaborating closely with programme stakeholders.
* Partner with key stakeholders across IT, Digital, and Finance to ensure the successful delivery of projects and initiatives.
* Prepare and coordinate necessary documentation for the Executive committee and other committees, incorporating input from ROLT members and programme leads.
* Work with the Internal Communications Business Partner to develop a clear communication plan for Road Ops of the Future, leveraging data to provide insights and ensure a cohesive narrative aligned with strategic objectives.
* Support the Road Ops of the Future team by overseeing key activities and documentation, facilitating team meetings, and maintaining accurate records of minutes and actions to drive business progress.
* Collaborate with programme leads to develop recommendations, solutions, and action plans for enhancing commercial and operational performance.
* Assist in the development of business cases for investment and growth, enabling data-driven decision-making in partnership with Finance and business teams.
* Work with stakeholders to embed effective ways of working that support the successful transformation of Road Ops.
What do I need?
Capability, Knowledge and Experience:
* Experience in strategy development.
* Strong focus on delivery, with the ability to translate vision into actionable plans and storyboards.
* Ability to develop and document strategic recommendations.
* Strong capability in programme oversight, presentation and preparation.
* Excellent research and analytical skills, able to approach problem-solving creatively using a broad range of information sources.
* Excellent written and verbal communication skills, including the ability to write compelling presentations and present them to key stakeholders.
* Ability to work across all levels of the organisation to support the successful delivery of programmes.
* Outstanding stakeholder management and influencing skills.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
* 25 days annual leave plus bank holidays + holiday buying scheme
* Worksave pension scheme with up to 7% employer contribution
* Free AA breakdown membership from Day 1 plus 50% discount for family and friends
* Discounts on AA products including car and home insurance
* Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
* Company funded life assurance
* Diverse learning and development opportunities to support you to progress in your career
* Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more!
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
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