Who will you be joining?
Collab Talent Solutions is proud to be exclusively partnered with a growing services business near Bath to recruit a new friendly face to their administration team on a full-time permanent basis due to increased demand for their services.
What will you be doing?
You'll be joining a team of coordinators that assist the wider administration team in delivering a high quality of service to public customers and ensure a seamless transition of the customer journey.
Everyday you'll be using your excellent interpersonal skills and effective communication skills to support customers with their queries and offering basic advice via phone, email, and text messaging.
You'll also use your keen eye for detail to ensure that the system and records are well maintained, accurate, and up-to-date. This will include booking, rebooking, and following up on customer appointments and the associated administrative tasks around this.
Why would you be a good fit?
You'll probably have some previous experience in an office-based, administrative role and you'll definitely have the interpersonal skills to succeed in a non-physical customer-facing position.
You will be an effective and efficient communicator - both written and verbal - with excellent attention to detail and good IT literacy.
You'll also be well organised and able to prioritise tasks, working autonomously as well as collaboratively part of a large team.
Bonus poi...