There has never been a more exciting time to join HMRC as we continue to become one of the worlds most digitally-advanced tax authorities.?
In HMRC, we are creating a dynamic, customer centric and data-driven organisation with a culture that focuses onand significantly invests in the continual development of our people. To meet the challenges of bringing in more tax,closing the tax gap, reducing costs and improving the customer experience, we need to evolve our approach, usingsmart data analysis and state of the art technology to drive customer led solutions.?
Our IT methodology to achieve this is quite simple work collaboratively across the organisation to simplify tax andreduce customer effort through an engaged and efficient organisation in order to exceed revenue targets.?
InChief Digital and Information Office (CDIO)we are undergoing a major operating model transformation to pivot ouroperation to focus more on services. The Chief Digital Product Office (CDPO) will play a key part in delivering this change, withService aligned teams collaborating across CDIO and the business to define the future technical roadmap and