Job Title: Management Leadership Professional
About Us
About the Role
This is a high-volume operation, and you must have experience in service-led high-volume hospitality or leisure venues. You will be responsible for the daily operations of the venue and overall operations of this site.
Key Responsibilities
1. To manage the daily operations of the venue, including customer service, staff management, and financial management.
2. To ensure that the venue operates efficiently and effectively, with a focus on delivering exceptional customer service.
3. To maintain a high level of customer satisfaction, through regular feedback and continuous improvement.
Requirements
To be successful in this role, you will need to have:
* A proven track record of managing high-volume operations in a service-led environment.
* Excellent leadership and communication skills.
* The ability to work well under pressure and make decisions quickly.