We have a super role for a Care Operations Manager to have full insight of the daily operations of the organisation, maximise the number of carers supported in hours delivered, and ensure full compliance is adhered to. This is an ideal role for someone who currently works or aspires to a role in Senior Operations Management.
This position will report into and be required to meet with Senior Management and our clients Registered Manager on a regular basis to communicate oversight of operations and ensure they have effective governance to fully evidence compliance and positive outcomes for inspections and inspection process.
You will oversee the operational day to day management of professional care support services, ensuring care hour targets are met and continued compliance with relevant legislation.
Your role
1. Develop and lead the team of Senior Service Managers.
2. Ensure that resources in the organisation are being allocated correctly.
3. Manage and ensure there is adequate cover of the out of hours service.
4. Work with the Head of Care Operations and Registered Manager to ensure compliance and safe ways of working.
5. Establish and maintain effective 360 communication with the operations, training and compliance and contracts team to ensure a robust approach to quality and contractual obligations.
6. Offer supervision, coaching and development advice, support, and guidance to direct line m...