Summary
Join us at the world-leading CRUK Cambridge Institute,a unique department of the University of Cambridge.This role is perfect for someone looking to gain valuable experience in communications and events, while receiving training.You’ll learn from experienced professionals, and learn how to create impactful communications for a range of audiences.
Wage
£19,481 a year
Starting salary of £19,481 increasing to £20,925 pa for year 2
Training course
Business administrator (level 3)
Hours
Monday - Friday hours to be agreed
36 hours 30 minutes a week
Possible start date
Monday 24 March
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Provide administrative support across all Brand and Communications functions
* Acquire a working knowledge of how to edit the website and support all teams in keeping their information up to date
* Assist with administration for a range of events including the internal ‘behind the science’ day and public engagement events such as talks and activities at the Cambridge Festival
* Undertake routine tasks such as compiling metrics from our social media channels and website use to help us create more impactful communications
* Assist with photography and filming, either supporting external professionals or training to use these techniques
* Book rooms, order refreshments, assist with scheduling, and help to provide an informative and welcoming service
* Assist with the set up and administration of the new Patient Involvement Programme
* Work with the Events Coordinator to understand the programme of events and assist them where necessary in meeting visitors and providing a professional service
* Draft and prepare internal communications, including information for screens and learning how to structure and send newsletters
* As part of the Brand and Communications team, contribute to the ongoing development of processes and projects
Where you’ll work
Cancer Research UK Cambridge Institute
Li Ka Shing Centre
Robinson Way
Cambridge
CB2 0RE
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
CAMBRIDGE REGIONAL COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
The practical period is the time dedicated to the development of the knowledge, skills and behaviours for your apprenticeship which includes the following components:
* Level 3 Diploma in Business Administrator (optional)
* Business Administrator – Knowledge, Skills and Behaviours
* Functional Skills maths and English Level 2 (exemptions apply)
The apprentice would be assigned a Business Services assessor through the college, who would typically come out to visit in the workplace to assess workplace competence.
The knowledge side would be provided via workshop remote sessions, assignments, evidence of workplace competence. Portfolio would be checked via an online Smart Assessor.
Requirements
Essential qualifications
GCSE in:
* English (grade 4 or C)
* Maths (grade C or 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Customer care skills
* Administrative skills
* Team working
* Creative