Job reference REQ00000017890 Date posted 06/02/2025 Application closing date 30/03/2025 Location COUNTY-WIDE Salary £33,366 - £34,314 Package Blank Contractual hours 37 Basis Full time Attachments Blank
Systems Development and Information Assistant
About this opportunity
Do you thrive working systematically and effectively in a fast-paced environment?
Are you looking for a new and rewarding challenge?
We are looking to recruit an enthusiastic and proactive individual to join our Children’s Systems Development and Support Service. We develop and support multiple case management systems for Children’s Social Care and Early Help.
This role is available full time on a permanent basis and will be primarily based from home.
You will take a supporting role in developing, maintaining and improving our key systems. You will ensure our systems are effective, that they meet the standards required, and that data is accurate, whilst also supporting staff in using the technology.
This will enable Cumberland and Westmorland & Furness Councils to deliver a high-quality service to their customers, guaranteeing compliance with statutory requirements and undertaking ongoing analysis to support effective service delivery.
Cumberland Council is currently delivering a hosted ICT Service for Cumberland Council, Westmorland and Furness Council, and Cumbria Fire and Rescue Service. The provision of these services will be disaggregated at a future date and employees will be TUPE allocated to one of the two Councils.
Key responsibilities:
* Provide day-to-day support to system users, resolve queries, and escalate issues if necessary.
* Consult with relevant managers and staff in respect of business systems development.
* Design, develop, and update forms.
* Provide technical support and training to staff.
* Assist with data entry, data quality checks, and data cleansing tasks.
* Act as a point of contact for system users.
Who we’re looking for
To excel in this role, you will have experience or an interest in working with IT systems and databases. You will have strong attention to detail and good communication skills and can build strong relationships with fellow employees. You can manage and prioritize multiple tasks effectively. Knowledge of LiquidLogic Children’s systems would be desirable.
You will have an understanding of relevant local authority legislation including GDPR and Information Security. A team player who can work with a high degree of accuracy and attention to detail, you will bring innovative solutions and strong problem-solving skills to the team.
We’re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services, and shape a better future for our communities.
Be sure to take a look at the post specification (below) for the essential criteria for this role.
Contact
For more information about the role or to arrange an informal chat prior to your application, please contact Julie Harding on 07825928698 or julie.harding@cumbria.gov.uk
Guaranteed Interviews
We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role:
* Those who consider themselves disabled as defined by the Equality Act 2010.
* Those in care or who have left care and are aged 24 and under.
* Armed forces veterans whose last long-term substantive employer was the armed forces.
If you meet one or more of the criteria above and wish to be considered for this scheme, select 'yes' to the appropriate question during your application.
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Employer and also an Age Friendly Employer – to provide opportunities for everyone to thrive.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Application and Interview information
Closing date: Sunday 30th March 2025
Interview date: To be confirmed
Easily apply by submitting a Covering Letter covering your experience of the key responsibilities along with your CV and answering a few short questions.
Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Please read the supporting information:
* Post Specification
* Our Staff Benefits
* Candidate Support
* About Cumberland Council
#J-18808-Ljbffr