Check out the development opportunities in the Fraud team.
This is a Hybrid role, the Fraud team work from our Cardiff Offices 3 days per week.
What You’ll Be Doing:
1. Investigate alerts and identify new fraud trends.
2. Manage and prioritise workload based on fraud risk.
3. Analyse evidence and conduct thorough investigations.
4. Make recommendations to improve fraud controls and processes.
5. Handle fraud investigations end-to-end, including customer contact when needed.
6. Use judgement and experience to minimise customer inconvenience while preventing losses.
Hours of work: Monday - Friday 3:30pm-12am.
We’re Looking For:
1. Up to 1 year’s+ experience in a Fraud or similar role.
2. Investigative approach and curiosity to figure out new types of fraud trends.
3. Logical, proactive and confident in suggesting improvements to processes.
4. Strong verbal, written and analytical skills.
5. Quick learner who is comfortable working independently across multiple systems.
6. Interested in learning SQL and able to use Excel to interrogate data.
Diversity & Inclusion: We welcome, consider, and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.
Great Work Deserves Great Perks:
* Salary £26,000 - £27,000 (Depending on experience).
* Private Healthcare including dental and optician services through Vitality.
* Worldwide travel insurance through Vitality.
* Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical).
* Salary Sacrifice Pension Scheme up to 7% match.
* 28 days holiday (plus bank holidays).
* Annual Learning and Wellbeing Budget.
* Enhanced Parental Leave.
* Cycle to Work Scheme.
* Season Ticket Loan.
* 6 free therapy sessions per year.
* Dog Friendly Offices.
* Free drinks and snacks in our offices.
Check out more of our benefits, values, and mission here.
Interview Process:
1. First stage: 30 minute intro and values call with Talent Partner (Video call).
2. Final stage: 60 minute technical assessment with Head of Department (Video call).
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