Who are we?
Bailiffgate Hotel is a timeless retreat nestled in the picturesque market town of Alnwick. The hotel combines luxury and authenticity, offering a serene escape where guests can unwind, explore the surrounding natural beauty, immerse themselves in local history and experience the heritage of Northumberland.
The hotel's site, opposite the Barbican entrance to Alnwick Castle, has a fascinating history. Acquired by the first Duke of Northumberland in 1780, Bailiffgate House has served as a commissioner's residence, a school and now, it's being transformed into a luxurious 48 bedroom hotel with a bar and the Motte & Bailey Restaurant
Join our exceptional team
We currently have an amazing opportunity for Evening Turndown Assistants within our Housekeeping Team
The ideal candidates would posses outstanding communication skills, attention to detail and providing a personalised service, contributing to an overall exceptional guest experience
Key Responsibilities
* Prepare guests' bedrooms for the evening
* Check all Public Areas and replenish stock if required
* Liaise with Concierge/Reception of any requests from guests
* Report any maintenance issues following the correct procedure
Requirements
* Evening Work including weekends
* Willingness to work alone
* Reliable
* To be able to communicate to both guests and team members
* Honest and Trustworthy
What's in it for you?
We believe that great hospitality can only be delivered by a happy, motivated and engaged team, so this is at the heart of our culture
We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters
Benefits for working at Bailiffgate Hotel
* Company Pension Scheme
* Preferential Accommodation Rates with Bespoke Hotels
* Staff and Family/Friends Rates at Bailiffgate Hotel
* 10% discount on Food at Alnwick Castle Golf Club
* Discount on F&B at Bailiffgate Hotel
* Staff Uniform provided
* Seasonal passes to Alnwick Castle
* Share of monthly service charge
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