We at Qualient are looking for a Technical Writer.
Job Description:
Key Tasks/Responsibilities:
* Working in close collaboration with SMEs to create robust documentation to support the closure of internal and external audit findings.
* Determining the full list of artifacts required to evidence the remediation of audit findings, and then creating and owning the plan to support their timely production.
* Tracking the production of the supporting artifacts and driving others to meet the planned deadlines, thereby ensuring they are created on-time for the closure documentation.
* Own the production of the documentation throughout its life cycle, including: being the primary author, eliciting information from SMEs (facilitating workshops when required), iterating and tracking document versions, securing evidence and gaining the various approvals required.
Requirements:
* Prior experience of writing formal IT documentation which has been subject to successful audit.
* Strong written and spoken English communication skills.
* Proven experience of writing formal process documentation for IT functions that stand up to audit scrutiny - e.g., policies, procedures, terms of reference, senior management briefings.
* Ability to scrutinize documentation in an objective, unbiased way, as though through the eyes of an auditor - to identify shortcomings, gaps, and potential risk exposure.
* Ability to quickly understand new technical information and concepts.
* Ability to produce documents to effectively and efficiently communicate with audiences who are unfamiliar with the subject matter.
* Ability to quickly build relationships, collaborate, and influence to achieve results in a fast-moving, diverse, global environment.
* Be able to work to pressing deadlines, including being flexible and accommodating changes to plans and demand.
* Must have excellent working knowledge of Microsoft Office (especially Word).
* Be able to understand the relationship between processes and their underlying controls and risks.
* Having experience of interacting with Banking Regulators, directly or indirectly, would be beneficial.
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