Quality Assurance Support Officer
About the Organisation:
National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.
As a major division within the NHS National Services Scotland, the Scottish National Blood Transfusion Service (SNBTS) plays a vital role not only in the health of the people of Scotland but also on an international scale through our leading position in new product development, biomedical research and donor services. Our goal is to maintain the highest standards to patient care whilst remaining Internationally competitive.
The Post:
The role of the SNBTS Quality and Regulatory Compliance Directorate is to develop and deliver a Quality Management System throughout SNBTS, which satisfies regulatory requirements whilst ensuring a high quality, efficient transfusion process from donor to patient. Members of the SNBTS Quality Team require to be forward thinking and imaginative with the drive and self-motivation to relish a challenge.
A vacancy has arisen within the Quality and Regulatory Compliance Directorate, in the Quality Systems Team for the post of Quality Support Officer. The post is based in the Jack Copland Centre, Edinburgh.
The Candidate:
Applicants for this post should be educated to at least Higher Level, have a high level of competence in office administration including excellent communication skills, personal organisation and advanced keyboard skills. A good working knowledge of Microsoft Office (Outlook, Word, Powerpoint, Excel, Teams) is also required and confidence working in a high-throughput office environment. An understanding of the NHS Scotland and/or experience working in a healthcare environment would be advantageous. Full training and on-going support will be given for this key role.
Location and Working Pattern:
This post is based on site at Jack Copland Centre, Edinburgh. The work pattern for this post is Monday to Friday, 37 hours per week. Currently there is no routine requirement for ‘out of hours’ or shift working for this post.
Benefits:
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.
Inclusion:
NHS National Services Scotland (NSS) is a national board and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. NSS has made a long-term commitment to staff health and well-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.
Further information:
For an informal discussion on the post, please contact Jacqueline Scott, Quality Support Manager on 0131 314 5648 or jacqueline.Scott4@nhs.scot or Cathy Rooney, Quality Systems Manager on 0131 314 5632 or catherine.rooney2@nhs.scot
Closing date for completed applications is 21 February 2025.
Further information on NSS is available from: https://www.nss.nhs.scot/
Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).
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