Broker Liaison – Insurance Industry My client is seeking an experienced Broker Liaison to join their dynamic team. This role is ideal for a professional with at least three years of experience in a broker or legal expenses administration role within the insurance industry. The successful candidate will be responsible for maintaining broker relationships, managing bordereaux submissions, and ensuring timely payment processing. Key Responsibilities: Develop and maintain strong relationships with brokers. Monitor broker activity to identify cross-selling and up-selling opportunities. Manage and maintain an accurate broker database. Promote and sell ancillary insurance products to brokers. Encourage electronic submissions for efficiency. Provide insurance quotations and issue policy documentation. Oversee invoicing and credit control, ensuring timely payments. Assist in producing bordereaux reports and performance-related reporting. Support marketing initiatives, including campaign content and website updates. Handle inbound sales queries via phone and email. Attend offsite meetings with brokers and product partners when required. Key Skills & Experience: Minimum two years’ experience in a broker/legal expenses administration role. Strong understanding of the insurance industry and broker relationships. Excellent Excel skills – experience in reporting and database management is essential. Confident communicator with strong written and verbal skills. Ability to work to deadlines with great attention to detail. Proficiency in MS Word and Excel (intermediate to advanced level). Adaptable, proactive, and professional in approach. Desirable Experience: Previous experience in insurance brokerage. Knowledge of Open GI, Proclaim, or ACTURIS systems. If you’re a motivated, results-driven professional with a passion for broker relations and insurance operations, we’d love to hear from you Broker Liaison – Insurance Industry