Located in a military facility, successful applicants will play a key role as a shift Watchkeeper in an expanding team that provide 24/7/365 cover.
The role forms part of a dynamic team providing a 'helpdesk' type service. Day to day tasking may involve call handling, data input & responding accordingly to any issues that may occur in a calm efficient manner.
In this role you will provide data management support, using multiple information systems that collectively contribute to the better understanding of the Maritime Domain and situational awareness. Located in a military facility in the Portsmouth area, successful applicants will play a key role in an expanding team that manages digital data, providing outputs to customers globally.
Other tasking may include, but is not limited to:
Handling emergency calls from vessels at sea/industry
Recording incidents
Logging emails in accordance with set guidelines
Liaise with various agencies and vessels according to standard operating procedures
Disseminate information and report to management chain
Person Specification
Essential:
MOD security clearance or be content to undergo Security Clearance to SC level
Computer literate with a basic working knowledge of Microsoft Office applications: Word, Excel and PowerPoint
Excellent communication skill
Ability to act calmly under pressure
Able to follow laid down process
Electronic Warfare/Geospatial experience within the Royal Navy
Desirable:
Current working knowledge of either merchant or military shipping highly advantageous
Experience working set shift patterns and unsociable hours
Experience in client facing/customer service/service delivery environment
Own means of transport due to inaccessible site locationExperience in one or more of the following:
Ops room experience
Call Handling
Emergency Response
Helpdesk
Data Input
Relevant shift working environment
Shift Pattern:
Shifts will be for a period of 12 hours and follow a pattern of 7 days on, 7 days operational support, 7 nights on followed by 14 days off.
Day shifts - 7am - 7pm
Night shifts - 7pm - 7am
Successful applicants will be put into a set shift rota with limited flexibility. Holiday is allocated over set periods and there is very limited scope for change.
Further details on this can be discussed with your Carbon60 representative.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy