Job summary The Willowbrook Medical Practice is seeking to recruit a Medical Secretary to join our existing team. Experience of secretarial work in General Practice/NHS is desirable. Strong typing skills and MS Office skills are essential for this role. Main duties of the job The main purpose of the role is to provide excellent audio typing, secretarial and admin services to the Practice. To work effectively both independently and as a team member. Manage microsuction clinics and claims. About us Our Practice Team consists of 5 GP Partners, 2 Advanced Nurse Practitioners, Practice Nurses & HCAs, Reception/Admin teams and Management team. We use the SystmOne clinical system and are a well-established Training Practice for GP Registrars and a recognised Teaching Practice for medical students from the University of Nottingham. We are part of Ashfield North PCN and work collaboratively across our Network area. Our Primary Care Network team consists of Pharmacists, Physiotherapists, Mental Health Practitioners and a Pharmacy Technician, plus access to Social Prescribing Team. As well as providing General Practice services to our practice population of 12,000, we also run the Mid-Notts Community Microsuction Clinic. Our premises are modern, and purpose built with onsite parking. Date posted 20 February 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A4556-25-0000 Job locations Brook Street Sutton in Ashfield Nottinghamshire NG17 1ES Job description Job responsibilities To ensure medical records are filed in line with Information Governance procedures Using the digital dictation system, type confidential referral letters from the Clinicians to Hospitals and other agencies Responsible for ensuring that accurate work is completed within the time limits and standards set Upload referral letters to various platforms (e-referrals) and send referrals via email and manage e-referral work lists daily Maintain log of referral letters. Type other general patient based letters and surgery documents as required Resolve or signpost queries from patients, carers, internal departments and external agencies as appropriate To ensure patient referrals are processed and to timely input, update, maintain information and resolve queries on the patient record Liaise with the Medical Examiner and Coroner and associated administration Provide typing and other administrative support to the Practice Manager/Assistant Practice Manager Set up referral templates within the clinical database, and maintain and update standard letters and forms used in the Surgery Liaise with Hospital and other agencies about referrals and appointments Prepare medical insurance reports/medical records following the Practice Protocol agreed by the GP Partners Dealing with patient queries over the telephone and in person Other secretarial/admin support as required Job description Job responsibilities To ensure medical records are filed in line with Information Governance procedures Using the digital dictation system, type confidential referral letters from the Clinicians to Hospitals and other agencies Responsible for ensuring that accurate work is completed within the time limits and standards set Upload referral letters to various platforms (e-referrals) and send referrals via email and manage e-referral work lists daily Maintain log of referral letters. Type other general patient based letters and surgery documents as required Resolve or signpost queries from patients, carers, internal departments and external agencies as appropriate To ensure patient referrals are processed and to timely input, update, maintain information and resolve queries on the patient record Liaise with the Medical Examiner and Coroner and associated administration Provide typing and other administrative support to the Practice Manager/Assistant Practice Manager Set up referral templates within the clinical database, and maintain and update standard letters and forms used in the Surgery Liaise with Hospital and other agencies about referrals and appointments Prepare medical insurance reports/medical records following the Practice Protocol agreed by the GP Partners Dealing with patient queries over the telephone and in person Other secretarial/admin support as required Person Specification Qualifications Essential Good clear and confident communicator Strong audio typing skills Computer literate - working knowledge of Microsoft Office Ability to work as a member of a team Ability to work under pressure and to prioritise the workload Person Specification Qualifications Essential Good clear and confident communicator Strong audio typing skills Computer literate - working knowledge of Microsoft Office Ability to work as a member of a team Ability to work under pressure and to prioritise the workload Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Willowbrook Medical Practice Address Brook Street Sutton in Ashfield Nottinghamshire NG17 1ES Employer's website http://www.willowbrookmp.co.uk/ (Opens in a new tab)