Housekeeping Supervisor - fixed term maternity cover
Watergate Bay Hotel – a place to take your housekeeping
career to new heights. With a team that values connection, flexibility,
variety, and challenge, we're all about making a meaningful impact on our
guest’s holiday. Our three core values - We Care, We Notice, We Change – show
what it means to work for a hotel which goes above and beyond for our team and
guests. At Watergate Bay, we don't just provide a place for our guests to rest
their heads - we create memorable experiences that they'll remember for a lifetime.
Do you like being independent, and setting your day to your
own music or stories? Does routine make your day fly by and do you relish the
fulfilment that comes from working hard and finishing things well? Are you
capable of overseeing and providing guidance to a team? Do you enjoy ocean
views, breaks on the sand, and swimming or surfing after work? If so, we want
you! Join us and be part of a team that values connection, creativity, and
making a positive impact on people's lives.
The role:
We’re looking for lively, attentive, and energetic people to join our
housekeeping team as a supervisor. Our housekeeping assistants prepare guests’
rooms for their arrival, take care of their laundry, and play a vital role in
ensuring the hotel is clean, safe and looks first-class every day.
You’ll be most content working behind the scenes, but warm
and friendly with everyone you meet and feel valued in your team. You’ll
understand the importance of the work you do and will be proud when you notice
and fix even the smallest of details. Trust makes our team strong and happy.
This is a fixed-term position maternity cover position until
31st July 2025 with all the benefits that comes from being part of our core
team. In return for your enthusiasm and commitment, you’ll find yourself in a
supportive group of likeminded people with a shared outlook on life, where
friendship, connection, flexibility, variety and challenge make every working
day worthwhile. Oh and did we mention the beach is on your doorstep?
Joining our team means being part of a community that values
excellence, innovation, and kindness in everything we do. Our commitment to our
staff is reflected in our exceptional working environment - one that promotes
work-life balance, professional development, and plenty of opportunities for
growth.
What your days could look like:
* Cleaning
and preparing each room according to established procedures and standards.
* Ensuring
that every room is cleaned to the required standard within the designated
time.
* Signing
keys in and out correctly and maintaining key and code security at all
times.
* Keeping
spare linen neatly stored in cupboards when not in use.
* Thoroughly
checking rooms after yourself and other housekeepers have completed the
cleaning, making sure they meet Watergate Bay standards and addressing any
oversights.
* Monitoring
the condition of each room and promptly reporting any defects to the Head
Housekeeper or Assistant Head Housekeeper.
* Regularly
checking inventory and notifying the Head Housekeeper or Assistant Head
Housekeeper of any items that need replacement.
* Following
the guidelines outlined in the staff handbook and department standard
operating procedures.
* Cleaning
while adhering to Health and Safety and COSHH regulations (Control of
Substances Hazardous to Health).
* Using
the appropriate chemicals for each cleaning task.
* Supervising
the team to ensure compliance with health and safety procedures.
* Providing
updates to the Assistant Head Housekeeper and Head Housekeeper,
supervising team members, and offering feedback, advice, and support.
* Assisting
and supporting the training and development of new team members.
* Promoting
maximum efficiency through teamwork.
* Performing
any additional duties assigned by the Housekeeping Manager or Housekeeping
Supervisors.
Job skills & requirements:
* Customer
service focused
* Experience
of housekeeping in a similar role
* Ability
to work on own initiative
* Excellent
time management skills
* Experience
of housekeeping in a similar role
* Excellent
attention to detail
* First
Aid qualification
* Manual
Handling / H&S qualification
* Good
communications skills
* Experience
in supervising a team
* Care
about our team and our environment
What we can offer in return:
* A
relaxed, professional place to work in a beautiful location – at one of
the UK’s most striking beaches
* A
welcoming team of likeminds, eager to support and encourage each other
* Excellent
career prospects in an ever-expanding organisation
* Special
rates for you and your friends and family to stay at the hotel
* Discounts
on treatments in Swim Club
* Discounts
for you and your friends and family at our restaurants: Zacry’s, The Beach
Hut, and the Living Space
* Discount
at Cubs coffeeshops
* Discounts
at Shop on the Beach and other partner businesses
* Free
surf lessons, surfboards and wetsuits hire from Wavehunters
* Team
social events throughout the year
* Team
assistance scheme – a dedicated helpline for support & advice on
topics from mental health through to managing your finances
* From
discounted stays to training and development opportunities, we're all
about helping our team achieve their personal and professional goals.
Located on the sunny, sandy, Cornish coast, you'll never be short on
inspiration. Working at Watergate Bay Hotel isn't just a job - it's a
transformative career opportunity. Apply now and join us in creating
memorable experiences that our guests and team remember for a lifetime.