Job Overview
We are seeking a detail-oriented and proactive Contract Manager to oversee and manage contracts throughout their lifecycle. The ideal candidate will possess strong organisational skills, excellent time management abilities, and a solid understanding of project management principles. This role is essential in ensuring that all contractual obligations are met while fostering positive relationships with stakeholders.
Job Title: Contracts Manager
Department: Contracts and Procurement
Reports to: Managing Director
Key Responsibilities:
1. Contract Development and Negotiation:
o Draft, review, and negotiate contracts with local authorities, care providers, landlords, and suppliers.
o Ensure that contracts meet legal, regulatory, and company standards.
o Work closely with senior management to develop long-term contract strategies.
o Liaise with solicitors or legal advisors to mitigate risks and resolve legal issues related to contracts.
2. Contract Management:
o Maintain a database of all contracts, tracking key dates such as renewals, expirations, and performance reviews.
o Monitor the performance and compliance of contracts, ensuring services provided meet the required standards.
o Develop processes for managing contracts, including amendments, extensions, and terminations.
3. Risk and Compliance:
o Ensure all contracts comply with the relevant regulations, including safeguarding, housing standards, and care quality guidelines.
o Manage risks associated with contracts, including financial risks, compliance risks, and performance risks.
o Conduct periodic audits of contracts to ensure they are up-to-date and relevant.
4. Vendor and Stakeholder Management:
o Establish and maintain strong relationships with external stakeholders, including suppliers, care providers, and local councils.
o Manage vendor relationships, including monitoring service level agreements (SLAs) and key performance indicators (KPIs).
o Act as a key point of contact for internal and external stakeholders regarding contract issues.
5. Financial Oversight:
o Work with the finance team to monitor contract budgets and expenditures, ensuring the financial viability of contracts.
o Participate in budgeting and forecasting for new contracts or contract extensions.
o Ensure that invoicing and payments are aligned with the terms of each contract.
6. Contract Performance Monitoring:
o Implement performance management processes to ensure contractors meet service delivery expectations.
o Manage contract reviews, reporting on service quality, cost-effectiveness, and contractual obligations.
o Lead corrective actions and improvements based on performance reviews.
7. Tendering and Procurement:
o Lead tendering processes for new service contracts, ensuring competitive bids and compliance with procurement policies.
o Coordinate the selection of service providers, assess bids, and make recommendations based on quality and cost criteria.
o Develop tender documents, evaluation criteria, and manage the bidding process from inception to award.
8. Policy Development:
o Support the development of company policies related to contract management, procurement, and vendor relationships.
o Ensure policies are communicated and implemented across the organisation.
o Keep up-to-date with relevant legislation and market trends that may impact contract management within the supported living sector.
9. Training and Support:
o Provide training and guidance to internal teams on contract management processes, including compliance requirements and best practices.
o Assist in resolving disputes or conflicts arising from contract misunderstandings or breaches.
Key Skills and Competencies:
* Contract Law Knowledge: Understanding of contract law, particularly in the healthcare and supported living sectors.
* Negotiation Skills: Ability to negotiate favourable contract terms that benefit the company while maintaining strong partnerships.
* Financial Acumen: Understanding of financial principles as they apply to contracts, including budgeting, cost control, and pricing.
* Risk Management: Ability to identify and mitigate risks associated with contracts, including financial, legal, and service delivery risks.
* Attention to Detail: Ensuring that all contracts are accurate, comprehensive, and compliant with legal and regulatory standards.
* Communication Skills: Strong written and verbal communication skills, with the ability to explain complex contractual details to a variety of stakeholders.
* Project Management: Ability to manage multiple contracts simultaneously, ensuring timely execution and performance.
* Problem-Solving: Ability to resolve contractual disputes and work collaboratively with various stakeholders to reach solutions.
Qualifications and Experience:
Required:
* Bachelor’s or Master's degree in Law, Business Administration, or related field.
* At least 1-2 years of experience in administration, preferably within the supported living, healthcare, or social care sector.
* Experience with tendering and procurement processes.
Preferred:
* Certification in project management (agile or waterfall).
* Experience working with local authorities and public-sector contracts.
* Knowledge of safeguarding regulations, housing standards, and care quality requirements.
We invite qualified candidates who are passionate about contract management to apply for this exciting opportunity to contribute to our team’s success.
Job Type: Full-time
Additional pay:
* Yearly bonus
Benefits:
* Company car
* Company pension
* On-site parking
* Work from home
Schedule:
* Monday to Friday
Work Location: Hybrid remote in Harlow, CM17 9TX
Application deadline: 25/10/2024
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