Administration Assistant £12.58 per hour plus company benefits Part Time - 18 hrs per week A Top 20 Care Home Group 2024 Awarded One Of The ‘UK’s Best Companies To Work For’ Eastcote Park is a stunning and luxurious Care Village in Solihull. We are looking for a part-time Administration Assistant/Receptionist to be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail. You will be part of a team and work to a rota and will require flexibility on working days. Your shifts will be 12hr shifts between the hours of 8am - 8pm and will include working one weekend in four. In addition to reception duties you will provide additional administration support to the Home Administrator - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to assist in the Administrator's absence. Main Responsibilities: • Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical • Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly • In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties • Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents • Organise internal meetings and ensure that any requirements have actioned • Coordinate the staff meal process as applicable to the individual home • Respond to any emergency situations as requested by the home • Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained. Person Specification: Excellent customer service skills IT literacy – competent with the use of systems Previous telephone experience Professional telephone manner Knowledge of general administration Good communication skills Neat and well presented Excellent written and verbal English