QA - Customer Service Representative Start Date: Feb 2025Contract Length: 18 Month Contract Location / Hybrid Working: Remote, UKPay Rate: Up to £170 per day PAYE Summary Trust in SODA is collaborating with a leading software and gaming organization on the hunt for a QA - Customer Service Representative based in the Business Support and Administrative team. They are looking for passionate individuals who have a well documented history of gaming. The Role: Examining stability and performance, searching for high impact problems and inconsistencies and developing understanding of exploits and cheats Stressing and edge-testing new features within the wider game environment whilst identifying emergent issues in support of our build-hardening processes Operating in Live Gaming sessions and Coordinated Events, and performing with high levels of confidentiality and integrity at all times Key points for the role: Experience in Software Quality Assurance on multiple released titles Driven through knowledge gained from coordinating with Customer Services, Community Engagement, Engineering and Production and you will influence ongoing development from Design to Quality Assurance Experience working with cross-discipline dev teams Experience with open-world online games