The Accommodation Manager will ensure the smooth delivery of their area of responsibility which will be multiple areas including guest accommodation, public areas and venues within their designated area. They will lead their team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness.
This role will ensure we are driving our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met, working closely with the wider Guest Services & Accommodation Team to manage issues proactively that arise to ensure we can try and improve the experience for the guest
The role will support in setting clear goals and expectations whilst nurturing an environment that the team can perform at their best.
An excellent level of operational knowledge in cleaning and leading cleaning teams is essential as well as experience leading large teams in fast paced environments.
You should have excellent health and safety knowledge within the cleaning remit and be confident in managing both permanent and temporary team to deliver results.
Payroll management is also a crucial part of the role to ensure we balance costs and manage guest demand effectively, so experience in managing payroll would be very advantageous.
For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.