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Main area: Pharmacy
Grade: Band 8c
Contract: Permanent: Weekend, out of hours, bank holidays and on call working
Hours: Full time - 37.5 hours per week
Job ref: 426-605-25TAM
Site: Queen Elizabeth Hospital
Town: Kings Lynn
Salary: £74,290 - £85,601 per annum
Salary period: Yearly
Closing: 04/02/2025 23:59
Job overview
The Head of Clinical Pharmacy Services will provide professional and strategic leadership on clinical pharmacy services, medicines optimisation and medicine safety. They will be responsible for the management, co-ordination and development of clinical pharmacy services throughout the trust.
The post holder will provide strong personal and professional leadership across all professional disciplines within pharmacy. As part of the Pharmacy Senior Leadership Team, will deputise for the Head of Operational Pharmacy Services (HOPS) and the Chief Pharmacist (CP).
Main duties of the job
Main duties of the Head of Clinical Pharmacy Services are:
1. Lead a team of pharmacists, technicians and pharmacy staff, providing professional and strategic direction.
2. Oversee and optimise clinical pharmacy services across the Trust, ensuring safe, effective and efficient practices.
3. Accountability for clinical governance within pharmacy, with specific attention to the safe, effective and cost-effective use of medicines.
4. Accountability for all medicines policies across the Trust.
5. Oversee all clinical pharmacy audits and research, ensuring alignment with best practice.
6. Drive service improvements, including enhanced ward presence and innovative approaches within clinical pharmacy.
7. Lead on medicines management strategy, interpreting legal/national guidelines and establishing compliant policies.
8. Serve as clinical lead for major incidents and business continuity incidents in pharmacy.
9. Act as deputy for CP and the HOPS in managing pharmacy services.
10. Participate in either the Pharmacy or Silver on-call rota.
Working for our organisation
There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Detailed job description and main responsibilities
For further information about this role, please refer to the attached Job Description and Person Specification.
Person specification
Qualifications/training and professional development
* Master’s degree in Pharmacy (MPharm or equivalent) and full registration with the General Pharmaceutical Council (GPhC)
* Postgraduate Diploma or MSc in Clinical Pharmacy or Pharmacy practice or equivalent
* Evidence of ongoing professional development including relevant clinical, leadership and management training
* Qualified independent prescriber
* Recognised qualification in management, healthcare leadership or similar
Experience
* Significant experience in Clinical Pharmacy within an acute NHS hospital, demonstrating advanced practice and leadership in Pharmacy services
* Proven track record of managing clinical governance, medicines safety and quality improvement initiatives
* Demonstrable experience in line management and staff development, including appraisals, recruitment and performance management
* Extensive experience as a clinical educator or postgraduate tutor
* Experience in research leadership, including initiating and overseeing practice-based research and securing funding
Skills, abilities and knowledge
* Strong knowledge of clinical pharmacy services in an acute care setting, including medicines management
* Proficient in interpreting and applying NHS policies, clinical guidelines and national standards to practice
* Excellent leadership and management skills, including the ability to motivate, mentor and develop staff across various roles
* Effective strategic planning and problem-solving skills, able to make complex decisions based on clinical and operational data
* High-level communication and interpersonal skills, with the ability to build relationships and negotiate with senior leaders, medical staff and external partners
* Proficiency in digital health technologies, including electronic patient records and pharmacy management systems
Applications are welcome from anyone who meets the criteria specified in the person specification regardless of age, gender, disability, race, ethnicity, religion, belief, sexual orientation or other personal circumstances. Only those applicants who demonstrate in the application form how they meet the criteria in the person specification will be shortlisted for interview. We not only recruit employees based on their qualifications and experience - we recruit individuals who possess and can demonstrate the behaviours which underpin our core values (attached).
Please be aware that if applying via NHS Jobs, your application will be imported into Trac. All subsequent information will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through NHS Jobs & we will not be able to respond to any e-mails sent via NHS Jobs. By applying for this post you are agreeing to the transfer of information in the application form to Trac jobs & if you are offered a job your personal information will be transferred into the NHS Electronic Staff Records (ESR) system. Please check your email account regularly for communication regarding this vacancy.
We offer our staff a wide range of benefits and support including:
* Flexible working opportunities
* Free counselling service
* Access to Wagestream - an app-based service that provides instant earned wage access*
* Support and advice for staff affected by either Peri-Menopause or Menopause
Opportunity to join our Staff Networks which include: Armed Forces, REACH (Race, Ethnicity and Culture Heritage), Disability and LGBTQ+ networks.
We are committed to being a menopause friendly employer.
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.
Admin & Clerical staff may be required to act as Loggists for a major incident.
Everyone within the Trust has or will shortly need to have a minimum level of skill for computer literacy for their day-to-day work as we become more digitally mature. Therefore all staff should be computer literate.
Team QEH are one of the most research-active organisations for our size in the UK, recruiting 2,188 in 20/21 and ranked 10/16 in the Eastern Region. We have a wide-ranging and diverse portfolio of clinical studies and also recognised as one of the fastest trusts in the country from set up to recruitment.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name: Ceinwen Mannall
Job title: Chief Pharmacist
Email address: ceinwen.mannall@qehkl.nhs.uk
Telephone number: 07890942119
Additional information:
Benjamin Fox
Divisional Director Clinical Support & Cancer Services
Mobile: 07793318338
Email: Benjamin.fox@qehkl.nhs.uk
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