Dual Site Shop Manager
Kingston upon Thames
Salary c£35,000 per annum plus benefits
Are you a passionate retail professional ready to make a difference?
This leading hospice based in Surrey is seeking a dynamic Dual Shop/Store Manager to oversee two thriving charity shops in the local community. The Dual Site Shop/Store Manager role involves co-ordinating all retail activity across two shops in Kingston upon Thames, that are situated close to each other.
This includes leading a team of sales staff & volunteers to ensure there is an effective workforce in place to achieve shop KPI's and deliver excellent customer service across the shops. The Dual Site Shop/Store Manager will split their time between two shops accordingly to satisfy the commercial needs of the business.
Key Responsibilities:
* Maximise Profits: Drive sales and increase income across the locations
* Team Leadership: Inspire and manage staff and volunteers to achieve shop KPIs
* Customer Service Excellence: Ensure first-class experiences for all customers
* Visual Merchandising: Maintain high standards of presentation in both shops
* Stock Management: Implement quality control and pricing strategies
* EPOS Expertise: Utilise sales data to make informed business decisions
Ideal Candidate:
* Proven track record in retail/charity management
* Ideally Multi-site experience
* Strong leadership and communication skills
* Experience gained working within fashion/clothing retailing
* Proficiency in visual merchandising and shop layouts
* KPI aware and driven
What We Offer:
* Competitive salary
* 27 days' annual leave, plus recognised public holidays - rising to 29 days after 5 years' service and 33 days after 10 years' service
* Training support and development opportunities
* Employee Assistance Programme - promoting staff wellbeing
* Access to blue light card discount
* Access to Pension Scheme
* Opportunity to make a real impact in hospice care
* Professional development and training
* Supportive work environment
* Chance to lead and innovate in charity retail
Join the team and help turn compassion into action.
Apply now to become the charity's next Dual Site Shop/Store Manager and drive retail success for a worthy cause!
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