Description BankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require that employees adhere to unwavering standards of honesty and transparency in performing their duties. PURPOSE The main purpose of the Business Analyst is to provide analytical and operational support for the BankservAfrica business’s key projects. This role primarily provides skill in investigating, analyzing and optimizing business models and business processes to support a variety of internal projects. The business analyst is involved in the delivery of business solutions, from conceptualization to implementation where the scope is limited by the scope of the project. You will engage with the following stakeholders: • Product/business owners, product development and IT • Project managers • Finance and operations • Legal, risk and compliance Your key responsibilities include: • Contribute to and deliver on business unit goals and activities aligned to organisational and BU strategy. • Ensure solution alignment to organisational strategic vision • Demonstrate innovative thinking in area of expertise and translate this into business process/ solutions/ working practice improvements • Engagement with internal and external clients to gather, understand and document clients business requirements • Develop effective proposals and presentations to communicate, justify and evangelize project designs, solutions and approaches. • Analysis of solutions to ensure that they fulfill original requirements and gap analysis in this regard • Ensure alignment to the BankservAfrica analysis standards and frameworks • Formulate and make recommendations for designs and processes around new products and services and process optimizations for existing products and services • Execute feasibility and viability assessments at a project / product level. • Compile product and pricing strategies for identified products, monitor and report on strategies implemented. • Systemically analyse market trends for identified product streams to assist with development of growth platforms such as geographic growth opportunities, combining product functionalities, identification of new markets, simplifying services and business processes QUALIFICATIONS / KNOWLEDGE • Bachelor’s degree in Computer Science, Information Systems and/ or; • Diploma in Business Analysis from an IIBA endorsed education provider and/or; • Valid CBAP or CCBA certification. • Advanced computer literacy. • Financial services knowledge. • Advanced knowledge of the BABOK. • SDLC methodology knowledge. EXPERIENCE • Business analysis planning & monitoring. • Strategy analysis. • Requirements elicitation 7 collaboration. • Solution evaluation. • Process analysis. • Requirements lifecycle management. • Requirements analysis & design definition. • Minimum 3 years’ experience in financial services sector. • Minimum 5 years’ experience in IT