Job Description
Customer Services Advisor\n 📍 Location: Sutton Business Park, Reading, RG6\n 💼 Job Type: Full Time, Temp to Perm\n 💰 Pay: £13.50 - £14.50 per hour\n\nWe are seeking a proactive Customer Services Advisor to support our global client base from our Reading office. This role combines customer service, technical support, and logistics, offering a hands-on opportunity to grow within a collaborative, fast-paced environment.\n\nKey Responsibilities\n\nHandle technical enquiries from international clients\nManage warranty claims and maintain accurate CRM records\nCoordinate stock in the warranty warehouse\nOversee outsourced repairs and ensure timely follow-ups\nSupport compliance with regulatory and safety standards\nAttend installations, exhibitions, and team meetings as required\n\nWhat We're Looking For\n\nProven experience in customer service and logistics (import/export essential)\nConfident communicator with excellent phone and email skills\nStrong organisational skills with a keen eye for detail\nProficiency in MS Office and basic technical troubleshooting\nMinimum of GCSEs in Maths & English (Grade C / Level 4 or above)\nTeam-oriented, reliable, and results-driven\n\nInterested?\n\n📩 Send your CV to Aastha Khurana at \n 📞 Or call us on (phone number removed)\n\n💬 Referral Bonus: Know someone suitable? Refer them and receive £250 if they're successfully placed (T&Cs apply).\n\nProactive Global is committed to equality in the workplace and is an equal opportunity employer.\nProactive Global is acting as an Employment Business in relation to this vacancy