2nd Line IT Support Engineer - Milton Keynes - £25K-£30K
A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role.
This is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst being remotely supporting by the wider team from the head office. No two days are the same, visiting different sites mainly in Milton Keynes and surrounding areas.
Key Skills Required:
* Previous escalation support
* Windows Server administration & troubleshooting
* Office 365 Admin, Exchange
* Active Directory
* General networking troubleshooting - TCP/IP, DNS, DHCP
* Mobile device support - iOS/Android
* Full UK Drivers licence is essential
This is a customer-facing role working with a approachable, friendly and supportive management team. As a business, they are company-wide a team of 15 who encourage active learning and support their staff to develop towards their goals through on the job and online learning.
Roles and responsibilities:
1. Serve as the IT techn...