Methods are looking for multiple Laboratory Engineers for a new contract assignment. We are looking for a skilful Engineer familiar with supporting scientists with laboratory PCs, instrumentation, and devices. You will focus on maintaining operational computer systems for the scientists they support, joining newly-supplied hardware to the network, securing and hardening devices and generally facilitating the needs of the business.
Contract
Inside IR35
5 Days On-Site (Hertfordshire)
Rate: DOE
Job Purpose:
Key responsibilities:
* Assist in maintaining existing computer infrastructure of 5000 PCs globally
* Image/Onboard new computers into the domain and onto the network
* Secure and protect new and existing hardware
* Consult with the business as they require assistance with their equipment
* Troubleshoot and implement data flows for scientific instruments
Technical/Functional Skills:
* Outstanding computer troubleshooting skills for obscure issues, ranging from device connectivity, network issues, and laboratory software issues
* Background with End-user Computing or Desktop Support skills essential. Break/Fix consists of 80% of a Lab Engineer's workload
* Understanding of Networking concepts, such as network topography, VLANSs, Static/Dynamic IPs, Subnetting, IT/OT Networks, and basic understanding of firewalls. Candidate should be familiar with the OSI model and how to troubleshoot different network layers
* Knowledge and understanding of Active Directory required
* D2D and/or project support
* AGILE ways of working necessary
* Background with computer security
* Previous experience with validated systems (GxP) a plus
* Implement the validated data backup solution on laboratory analytical equipment (equipment and software investigation, documentation, technical configuration) within R&D (GxP and non-GxP)
* Support for scientists in incident management, user support and coaching, access management
* Testing and validation of computer software (complete tests in different environments, writing technical documentation)
* Familiar with ticketing systems such as ServiceNow
* Microsoft Excel skills a plus
* Indepth knowledge in Microsoft OS including iOS and Linux a plus
Generic Managerial Skills:
* Must have outstanding communication skills
* Candidate must be a team player
* Self-starter, attention to detail and willingness to learn new things a must
* Must be willing to follow processes, procedures and guidance