Supervisor (Solihull815)
KAUAI, part of the Virgin Active brand, is passionate about health and wellbeing and promises to deliver nothing but the very best in food and nutrition. We serve the best quality ingredients, bringing our customers real food that is, where possible, free of GMO’s and has no additives, preservatives, artificial colourants, and flavourants. We make health and healthy eating habits accessible and exciting.
So what qualities does a Team Member need to join KAUAI?
* A friendly, calm, and approachable nature with the ability to act quickly and effectively.
* Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service.
* Excellent attention to detail – nothing gets by without you noticing!
* Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately.
* Confident in your own ability to keep customer satisfaction at a high.
* Acting as a member of one team with one goal.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to:
* Ensure customer excellence through good service.
* Carry out instructions from management.
* Maintain all food safety controls and checklists.
* Prepare orders for smoothies, juices, coffee, and food.
* Exhibit a customer-oriented positive attitude; good customer service is essential.
* Work timeously in various positions.
* Assist management and other crew members in working together as a team.
* Follow high personal hygiene standards at all times.
* Practise “Clean as You Go” at all times and ensure consistently high hygiene standards in the store.
* Assist in training new recruits as per brand standards and requirements.
* Maintain continuous awareness of all promotions, product standards, and specifications.
EXPERIENCE
* Six months to one year of related experience and/or training.
* Espresso Machine knowledge is advantageous.
OUR PERKS
* Leave – 28 days.
* Pension fund.
* 50% discount on Kauai meals while on duty.
* Complimentary Virgin Active membership for yourself.
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