At Rileys, we are extremely proud of our heritage as the home for sport since 1878. Rileys Sports Bars is the UK’s most loved sports venue, featuring fabulous cue sports, darts, table tennis, and the opportunity to watch all of the action on our big screens. We operate clubs throughout the UK, and our vision is to become the best sporting and participation experience in the UK. Our people are our champions and are the key to our success at Rileys. If you love sport and have the ambition to have fun, we want to hear from you.
Who are you?
You are the team's go-to person. You deeply understand their needs, know that an organised shift is a successful one, and are clear on the benefits of your role. You are a big-hearted team player who actively seeks training to support your development. You bring positive energy to every challenge, knowing life is short, so you make every day count. Your presence actively makes shifts better.
What will you do?
1. You know a smooth shift running is a thing of beauty; you allocate everyone by their strengths so they know where they are going and what they will be doing.
2. Manage your time effectively throughout your shift, ensuring all opening and closing duties are carried out.
3. You instil trust in your team to ensure you allocate yourself in the section to oversee the smooth running of the shift at all times.
4. Allocate breaks to ensure the kitchen is happy and the team has downtime to power up again.
5. Know the shift targets and booking requirements, communicating to all of the team and ensuring shift brief sheets are updated.
6. First-class service and teamwork are your priorities; you lead by example, following the steps of service. Always prepared to seek tough feedback from the team when the shift doesn’t go to plan, working closely with the Shift Manager to raise standards and exceed everyone’s expectations.
7. Ensure all daily cleaning duties and checklists are completed for a safe and fun environment.
8. Conduct handovers at the beginning and end of every shift, ensuring the team knows what is going on so that guests receive great service.
9. Instil pride in each team section, pointing out what is great and asking where they may need further support. Train like a coach.
10. If you spot someone struggling, you always see things from their point of view; you just care.
WHAT'S IN IT FOR ME?
* Flexible shifts to fit around other important things in life.
* Never a dull moment - fun, laughs, and lifelong friends!
* Team socials – work hard, play hard!
* Discounted food when on shift.
* Wagestream.
* Refer a friend bonus scheme £150 to £300 depending on the role.
* Career development opportunities.
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