To support the Practice Business Manager in the day to day operation of the practice Leading and managing the Reception, Admin and Document Management teams Ensuring and outstanding patient experience whilst complying to all CQC regulations Operating within budget requirements Completion of Friends and Family, CQRS claims, LES and DES claims and all relevant searches Act as HR lead for the practice in terms of recruitment, induction, disciplinary and grievance procedures In conjunction with the GP Qof lead ensuring delivery of Qof targets including updating on progress by completing searches and actioning targets Overall responsibility for holiday planner and GP and clinical rota Complete practice inductions and ensure paperwork all up to date and compliant Oversee Appointment book ensuring that up to date and completed to the required format and within practice guidelines for appointments In the absence of the Practice Business Manager deputise to lead the Management team and the practice