Red Snapper Recruitment are recruiting for 2 part-time Housing and Tenancy Support Officers working on either a 24- or 30-hours permanent contract based in Nottingham. The salary for this role is £28,340.00 FTE, pro rata. Due to the nature of the position we ask that you hold a valid driver’s license with access to your own car. Main duties and responsibilities To manage and support tenants in Serenity dispersed refuge properties on behalf of the CIO. To support vulnerable tenants fleeing domestic violence and abuse to maintain tenancies and live independently. To provide support to tenants to enable them to build capacity for independent living and recover from crises. Provide a person-centred support service, undertake support plan at sign up for property considering safety and immediate needs. Use the Outcome Star Framework to assist women to identify goals and support actions and to track progress. Facilitate appropriate signposting and specialist referral for tenants to other support services. Visit women in their homes to identify any tenancy management issues or additional support needs. Encourage tenants’ attendance at support appointments and engagement with additional services. What we’re looking for Professional qualification in a relevant property/housing management discipline OR relevant experience Experience of supported housing would be useful but is not essential. Experience of work in General Needs housing/tenancy management, combined with a desire and aptitude for helping people to maintain independence. Knowledge of the legal and regulatory framework of social housing and property/tenancy Knowledge and experience of working with local council housing authorities, and housing benefit claims. A good understanding of trauma informed service delivery. If you would like to be considered for this position and have the relevant experience, then please email your CV to (email address removed) Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer