Our Role
* To manage the day-to-day Customs Warehousing, DMS, AEO Authorisations in conjunction with the Customs and Duty operation, with accountability in Finance.
* Business owner of duty compliance process and systems within the Supply Chain with accountability in Finance and B&M. First point of contact for all duty related queries, including HMRC audits/announced and unannounced visits at Rockingham.
* Oversee duty classification management (for both UK and HS commodity codes) of entire product catalogue and work alongside buying teams to ensure housekeeping of accurate records.
* Business owner of customs compliance/documentation process and systems within the Supply Chain with accountability in B&M and Finance. This includes ongoing update of internal/Wincanton/Britannia SOPs and internal and Wincanton compliance checks.
* Oversee compliance document management, working alongside QA managers to ensure up to date compliance database for wider business use.
* Ongoing review of Global duty opportunities to reduce indirect tax liability, including (but not limited to) iOSS.
* Support & advise B&M, Sourcing & Supplier Mgr, Finance and DC Goods In/Exports teams with duty & customs expertise and training to optimise commercial business decisions.
* Accountable for the internal governance to manage Rules of Origin/GSP/ADD/etc with responsibility in B&M.
* Leading and facilitating internal projects as the duty and customs SME to deliver the required benefits, e.g., Transition to Wincanton.
* Work with Wincanton Duty Team to ensure duty/AEOc compliance is maintained in the day to day operations of Rockingham.
* Manage day to day relationship, ways of working and ongoing SLA with Customs Brokers (Britannia), proactively maintaining stability in Myfreeway/Ricardo (DMS), Tradeflow data flows, with accountability in Finance and B&M.
* Working alongside Finance to ensure TWC is up to date with all aspects of customs and duty compliance to maintain its AEOc status and comply within HMRC duty rules.
* Provide customs support for export shipments to DC Carrier Manager and Admin team, advising on requirements for exports paperwork/protocols to comply with customs clearance.
What you'll be doing
* The management of Customs compliance regimes with HMRC. In addition, to work with HMRC on supporting new guidelines, Brexit, audits, duty drawback initiatives, IT enhancements and to ensure procedures and the legal documentation integrity is assured.
* Provide direction and support to DC and HO functions for import/export activities and ensure such activities are in full compliance with regulatory guidelines.
* Continually evaluate compliance-related processes and procedures and recommend changes to improve efficiencies and cost effectiveness.
* Lead and facilitate projects driven by the Supply Chain department to deliver the required benefits.
* Challenge internal working practices and formulate initiatives/new working methods to a continuous improvement methodology.
* Management of business system upgrades and developments affecting customs & duty compliance within the Supply Chain.
* Test and integrate final result into daily operation, including managing communication and instructions to all relevant parties (partners, freight forwarders, internal departments, etc.).
* Liaise and negotiate in association with the IT Project team to ensure the agreed functional requirements are captured from a Supply Chain and Compliance perspective and implemented successfully.
* Working with Finance team to assess and reconcile planned versus actual duty payments and pro-actively resolving issues causing over-payments.
* Provide training and support to B&M to assist in accurate product classification for both GB and HS commodity codes with the help of the MyFreeway and Tradeflow classification tools.
* Identify project, operational and compliance risks and escalate any potential problems to the senior management team.
* Liaise with internal and external parties where necessary to ensure the Logistics and Compliance requirements are met as required.
* Actively check for updates and amendments to relevant Duty and Customs regulations and communicate as necessary, i.e., GSP, Bi-lateral trade agreements.
* Work with Finance to communicate with HMRC supporting periodic updates, system upgrades, audits and re-authorisations of customs procedures.
* Work with Finance to communicate directly with Global customs authorities to work toward more favourable duty and customs processes for TWC, i.e., ROI/NI.
* Ensuring that the DC and HO teams maintain Standard Operating Procedures and are fully trained in accordance with AEOc standards.
* Advise Transport manager on correct duty & customs requirements and procedures for international carriers. Pro-actively flag up any risk to finance and Transport M.
* Work alongside Compliance Manager to ensure any regulatory changes impacting the business are implemented in a timely manner.
* Hold regular meetings with Customs Brokers.
* Longer-term- Continue to support, develop, and motivate team members through performance objectives and regular reviews.
What we’ll offer you
At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.
* Discount - Up to 50% discount and access to regular Sample Sales.
* Holiday - 25 days rising to 28 with length of service.
* Holiday Buy – opportunity to buy up to 5 days holiday.
* Pension Scheme - enrolled in our Group Personal Pension schemes upon joining the business.
* Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility).
* Perkplace Benefits Platform – offering a variety of discounts across well-being and lifestyle.
* Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing.
* Continued Development – We offer structured support from our own in-house Learning and Development Hub.
* Salary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility).
* Continued Development - Inclusion on our Leadership Development Programme (eligibility for contracts of 6 months plus Grade D & E roles only).
* Private Healthcare with additional Babylon Digital Healthcare (based on contract duration).
* Life Assurance.
Additional Benefits
* Fruit basket daily.
* Tea and coffee provided.
* Working from Home - option to work from home on Mondays and Fridays.
* Social - Christmas party/social events throughout the year.
* Seasonal Sample Sales.
* Volunteer Day - with a charity of your choice.
* Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms.
Our Equality Diversity and Inclusion statement of commitment
At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey.
Our Sustainability statement of commitment
We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.
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