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Job Title: Shift Manager
As a Shift Manager, you will contribute to the success of the site by supporting the Operations Manager in the day-to-day running of the warehouse. Your responsibilities include maintaining all aspects of Health & Safety within the Warehouse and ensuring products are picked and dispatched to the highest standards to meet contractual KPI’s.
Shift Pattern: 4 on, 4 off Days 06:00-18:00
What will you be doing as a Shift Manager?
* Manage and motivate the shift team to achieve or exceed productivity and service KPI’s.
* Uphold the highest levels of health, safety, and hygiene, ensuring compliance with legislative and quality standards, and that relevant paperwork is completed and retained.
* Maintain high standards of Quality and compliance, ensuring the site meets Audit standards.
* Deliver communication briefings to keep all shifts informed of company and local issues, encouraging input and involvement from employees.
* Manage Goods Inwards to ensure quick receipt of goods without damage, ensuring stock availability.
* Develop team members to maximize their contributions and implement succession planning.
* Conduct disciplinary and grievance interviews in line with company procedures.
* Monitor and control sickness absence and conduct effective return-to-work interviews.
* Oversee time and attendance systems.
* Provide regular feedback on team and individual performance, highlighting good performance and areas for development.
* Plan manpower needs, including overtime and agency workers, to run shifts efficiently and cost-effectively.
* Enforce and adhere to all company policies and procedures.
* Manage training for teams, ensuring health & safety representation on shift (e.g., First Aiders, Fire Marshalls).
* Support management with ad-hoc duties within the warehouse.
Qualifications
* Ability to work efficiently and accurately under pressure.
* Effective prioritization skills to meet deadlines.
* Leadership skills to delegate, supervise, and motivate staff.
* Ability to work independently or as part of a team.
* Flexibility in work and shift patterns.
* Proficiency in MS Word, Excel, and Outlook; knowledge of WMS systems is advantageous.
* Experience in packing or e-commerce operations is beneficial.
* High attention to detail.
* Good communication skills, both oral and written.
* Strong interpersonal and networking skills with suppliers and customers.
Additional Information
We are committed to making Great Bear a great place to work through diversity and inclusion. We offer comprehensive learning and development programs, a range of employee benefits including:
* Annual leave: 33 days including bank holidays
* Company bonus scheme
* Private medical cover via Bupa
* Pension scheme with a 5% employee and 8% employer contribution
* Life assurance: 4x annual salary
* Employee Assistance Programme for confidential support
* Eye care vouchers
* Recognition programs such as Employee of the Month/Year
* Discount platform with savings at over 50 retailers
If you meet the requirements and are seeking your next career opportunity, please apply now and join our #WinningTeam.
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