Service Delivery Manager
Location: Derby
Salary: £60,000
Forsyth Barnes are recruiting on behalf of an esteemed client for a Service Delivery Manager based in Derby. This is an exciting opportunity for an experienced professional to lead and optimise service delivery operations.
Key Responsibilities:
1. Oversee the full delivery process, including service and logistics coordination.
2. Ensure the service department dispatches engineers on time and maintains efficiency.
3. Deliver excellent customer service by meeting and exceeding customer expectations.
4. Negotiate competitive commercial terms to secure the best procurement and logistics arrangements.
Requirements:
1. Proven experience in service delivery or operations management.
2. Strong organisational and leadership skills.
3. Exceptional communication and negotiation abilities.
4. A track record of optimising processes and achieving customer satisfaction.
If you are a proactive and results-driven individual looking to make a significant impact, we'd love to hear from you!
To apply, please send your CV to simon.wilkinson@forsythbarnes.com
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