Commercial/Account Manager
* Job Type: Full-time
* Location: Midlothian
* Salary: £40,000-£45,000
* Driving Licence: Essential
We are looking for a dedicated Account Manager to join our sales & service team, focusing on meeting day-to-day customer requirements and managing specified accounts. This role involves contract management, ensuring the profitability of projects, and requires a willingness to travel, including regular overnight stays.
Day to Day of the role:
* Manage key accounts, addressing customer SLA issues and reporting.
* Project and commercial management of multiple projects from award to final account stage, in collaboration with the Project Delivery Manager.
* Update commercial documents, including profitability overviews and revenue/cost/margin forecasts.
* Review and track cash flows and budget trackers with the assistance of the Project Cost Account.
* Populate the monthly business review file and discuss forecasting updates with senior management.
* Ensure compliance with contract requirements, aiming to realise maximum potential.
* Build positive relationships with customers to enhance repeat business opportunities.
* Raise, submit, and agree on variance orders in line with the contract.
* Manage accounts receivable, resolving disputes and negotiating timely payments.
* Conduct formal project reviews to assess profitability and provide feedback to project delivery and proposals teams.
* Prepare and present customer presentations and performance reports.
* Work with service managers to maximise revenue opportunities on key accounts.
* Ensure that contracts are communicated effectively to all relevant parties.
Required Skills & Qualifications:
* Strong understanding of project management and commercial management.
* Knowledge of accounting and finance, including accounting terminology.
* Proficiency in Excel is essential.
* Excellent relationship-building and negotiation skills.
* Ability to manage multiple projects and accounts effectively.
* Experience in contract management and understanding of contractual milestone payments.
* Ability to travel and stay overnight as required.
Benefits:
* Competitive salary package.
* Opportunities for professional growth and development.
* Dynamic and supportive work environment.
* Travel opportunities.
To apply for this Account Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.