Job Description: We are seeking a motivated and detail-oriented Administrative Assistant to join our dynamic team. The successful candidate will play a key role in supporting our operations and ensuring seamless communication between departments and customers. Key Responsibilities: Answering phone calls and addressing customer queries in a professional manner. Communicating effectively with customers and internal teams. Booking shipments and managing associated documentation. Preparing and issuing invoices accurately. Liaising with other departments to facilitate smooth workflow. Updating and maintaining databases to ensure data accuracy. Utilising Microsoft Word and Excel to produce and manage documents and reports. Essential Qualifications and Skills: Proven administration experience in an office environment. Strong computer literacy, including proficiency in Microsoft Office applications. Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously. Demonstrated ability to work both independently and collaboratively within a team. Excellent written and verbal communication skills. Strong organizational and time-management skills. Attention to detail and accuracy. Flexibility, enthusiasm, and drive to excel in the role. Benefits: Company pension Free parking and on-site parking Private medical insurance Requirements: Fluent in English (required) If you have experience in a similar role and possess strong IT skills, wed love to hear from you. Join us and contribute to our thriving and supportive team.