In a Nutshell We are actively seeking a Spa Shift Engineer at Pennyhill Park. Working alongside the rest of the maintenance team, you will ensure that all facilities within the Spa are maintained to the highest standards. By carrying out PPM, your job will be vital to ensure that our guests have an enjoyable and memorable experience. Package Description And now for the good stuff Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include: Competitive salary, benefits and we pay above the Real Living Wage. 29 days holiday (increasing with length of service) We operate a discretionary service charge system. 50% Discount on food and beverage across all Exclusive properties Really big discounts of room nights across all Exclusive properties PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance. Meals on duty provided for free Recognition and rewards scheme Access to our learning platform including great training and development programs. Free gym access where available dedicated classes. B Corp accredited and commitment to improving our People, Product and Planet. Free downloads to newspapers, magazines and books Cycle to work scheme Main Responsibilities Lots to do but lots of fun Ensure that all Health and Safety & statutory requirements are carried out in a timely manner and all records kept up to date and recorded accordingly. Make sure plant and controls within the Spa are serviced/ maintained and kept in full working condition. Carry out any PPM on all Spa plant rooms and public area’s All public areas within the Spa are maintained to the highest standard possible ensuring that customer (internal and external) needs are met and exceeded. Assist in the training and development of all team members within the department. Support the department with any project or task being carried out within the Hotel when required. Build a good rapport with external contractors to ensure servicing and maintenance of all plant goes smoothly and to ensure that any call outs placed are responded to in a timely manner. Knowledge of BMS systems The Ideal Candidate Are you right for us? Our ideal Senior Shift Engineer will have; Previous experience of working within a Hotel/ Spa maintenance team A recognised qualification in Pool Plant Operator certificate PWTAG qualification is desirable not essential A proactive approach Ability to work well in a team and independently Great organisational skills and able to work to tight deadlines Able to work productively in an ever changing environment Flexible – call out cover required About The Company Are we right for you? We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat. We need extra milers. So if you think the job description is all you have to do, then we’re not for you. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.