ICS Account Manager – Mid/South Essex
Function: Customer
Location: Field Based
Contract type: Permanent
Job Ref: 1088
Salary: £38,728 potential to rise to £45,562 over 3 years
Closing Date: Friday 17th January 2025
NHS Supply Chain are recruiting for an ICS Account Manager in our Hospital Care Team.
Every day you will …
1. Developing and implementing ICS level plans to deliver value beyond savings across an ICS utilising a consultative approach.
2. Developing strong senior relationships and being able to co-ordinate and structure internal resources to support customer activities.
3. Influencing a complex business internally to support the goals of the customer which the Regional ICS lead will co-ordinate.
4. Accountability and autonomy to work in partnership with customers to deliver value, whilst identifying and seeking support where required.
5. Working collaboratively with colleagues responsible for other activities (such as clinical support and systems training etc), and co-ordinating those activities into a single customer plan.
6. Identifying, managing and accelerating delivery of growth and savings opportunities for assigned territory.
7. Owning first line customer relationship.
8. Working collaboratively with customers and colleagues to achieve joint goals.
9. Driving value for customers.
10. Accountability for revenue and savings KPIs within assigned region.
What can we offer you?
We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:
1. Car Allowance - subject to criteria.
2. Annual bonus schemes, long service, and VIP colleagues awards.
3. 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
4. In-house training, support, and access to external qualifications to maximise your potential.
5. 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme.
6. Generous pension scheme (with us contributing 12% when you contribute 6%).
7. Access to our Flexible Benefits Scheme, including Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions.
8. 2 days of paid volunteering leave.
9. Access to discounts from the Blue Light Card to NHS Discounts.
NHS Supply Chain, who are we?
Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, sourcing, delivering and supplying healthcare products, services, and food for NHS trusts and healthcare organisations across England and Wales.
What skills will help you thrive in this role?
1. Influencing senior stakeholders both internal and external.
2. Effectively engaging at a broader and deeper level across our customer base.
3. Holding strong internal networks and relationships to influence decisions.
4. Advanced level of consultative selling.
5. Building effective relationships and engaging with a wide network.
6. Leveraging a wide network to provide insight and influence outcomes.
7. Utilising a customer focussed approach.
8. Clear and effective communication skills.
9. Managing complexity.
10. Ensuring accountability.
Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us.
Our Inclusive Commitment
At NHS Supply Chain, we are committed to building an inclusive environment where difference is valued and celebrated. If this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.
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