University Hospitals Sussex NHS Foundation Trust (279)
We are looking for a person with excellent managerial and communication skills who is able to work effectively under pressure and can demonstrate a comprehensive understanding and knowledge of criminal law, CCTV control room operations and security incident management.
You will be leading existing security teams based in the busy environment of the Royal Sussex County Hospital, Brighton and the Princess Royal Hospital, Haywards Heath.
Hours of work based on a 37.5 hour week, rostered duties will include weekends, nights and bank holidays.
Security staff will be recruited in accordance with BS7858:2006.
Main duties of the job
You will be required to perform duties across all premises where University Hospital Sussex NHS Foundation Trust operates. You must be capable of protecting staff, patients, visitors, and property while dealing with untoward incidents. You will have experience of dealing with the public in a customer-oriented environment and be of a calm, sympathetic nature whilst maintaining an authoritative manner. Some control room duties will be required.
You will come into contact with difficult, aggressive, and sometimes violent individuals. You will be given formal training in Conflict Management & Physical Intervention Techniques. A degree of physical and mental robustness is required. If you have any doubts about your physical abilities or any health problems that will make you more liable to physical or mental harm, you should consider carefully whether to apply. Applicants must have possessed a full, current, clean driving license for a minimum of 2 years.
Essential requirements for this role are good communication skills, good understanding of written and spoken English, staying calm under pressure, and being able to sustain lengthy periods of concentration. Full formal training will be provided, but experience of working in Security and Control room settings would be advantageous, as would experience of managing a small team of staff.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff, which is extensive and designed to support you when you need it, including where possible, flexible working to support work-life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching, and training so that we can be the best that we can be. From the moment you start with us and throughout your career, we will help you to grow and develop. We hope that in choosing UHSussex, you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job responsibilities
Manage the initial response to and protect Staff, Patients, and Visitors from acts of violence and abuse.
Manage day-to-day activities to protect Trust property from crime and criminal activity. Work with the Security Supervisors to gather information regarding incidents, including criminal cases, and assist in ensuring they progress appropriately, including attendance at Court where required.
Ensure Security incidents are investigated and reported in accordance with Trust Policy & Security Dept procedures.
Deal sensitively and empathetically with staff, visitors & patients who present with complex and highly emotive issues as a result of the wider impact of crime, including violence and physical assaults.
Ensure that all NHS security work is carried out within the professional and ethical procedures of the Security Dept.
Manage the day-to-day arrangements for Traffic management & car parking facilities in order to maximize the availability of parking facilities for patients, visitors & staff.
Person Specification
Qualifications and Experience
* Full UK Manual Driving Licence Cat: B
* GCSE/Knowledge of English and Maths.
* Level 2 National certificate for CCTV operators or relevant qualification or experience.
* Experience within the Security Industry managing security and CCTV and access control systems.
* Minimum of 2 years' experience in a leadership role.
* SIA Level 2 Door Supervisor Licence.
* Experience in Healthcare Security.
Skills
* Ability to write reports.
* Demonstrate competencies for planned and unplanned activity including emergencies.
* Evidence of leading and developing teams.
Equality, Diversity, and Inclusion
* Evidence of having championed diversity in previous roles (as appropriate to role).
* Evidence of having undertaken own development to improve understanding of equalities issues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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