Endeavour Recruitment has an excellent permanent opportunity for a Field Engineer with Mechanical + Electrical Engineering experience to join a dynamic team.
You will be working in the Gatwick/Crawley area.
Car will be provided.
The role:
* Provide timely and accurate diagnostic report for the Customer/Technical team
* Attend, evaluate and repair customer’s equipment on-site.
* Provide structured Customer training.
* Workshop repairs & returns.
* Submit paperwork in accordance with Company and Customers guidelines.
Areas of responsibility and tasks:
* Attend Customer premises and repair and service equipment to highest standards.
* Attending Customer premises and provides structured training to minimise product misuse.
* Provide customers with training documentation where appropriate.
* Provide and meet “Expected Time of Arrival” quotes.
* To be flexible and adaptable to the Service Administrators / Service Manager / Customers requests to incorporate urgent requests for work.
* Liaise with Service Manager (or Service Administrator in his/her absence) regarding calls that require additional intervention prior to successful conclusion.
* Call the office before leaving any site without affecting a complete repair.
* Carry out any other reasonable requests and activities associated with ensuring we exceed the expectations of our customers and the successful running of the department and...