Business Unit: BU Warehousing Solutions Business Line: BL Warehousing Solutions Europe Target Hire Date: 2025-02-07 What You Can Expect : Liaise with customers on a day-to-day basis to provide support and advice on any queries. Produce daily reports both internally and externally as required such as: KPIs; WIPs; Activity Logs; Shortages; Failed deliveries; incorrect quantities. Arrange shipping of products, including booking slots, establishing courier, providing driver details, and tracking parcels, in accordance with customer specifications. Manage stock movements and transfers via WMS System. Liaise with re-works to plan and cost any pre-retail requirements. Gather data to produce invoices and deal with PO issues when required. Carry out work according to customer requirements or following a plan set by others, working within agreed timescales. Provide guidance, support and informal coaching to administrators and new colleagues. Ensure tasks are completed in timely manner to enable next stage to be carried out. Ensure all work is completed to a high standard, eliminating need for rework and/or changes. Requirement to prioritise own work, meeting required timescales. Able to apply vigilance and care in approach to work, judging when and who else to involve. Undertake other responsible tasks that may be required from time to time as directed by the needs of the business and/or your Line Manager. What You Bring: Multi skill across job roles and customer(s) to provide cover for colleagues when required. Communicate with colleagues, peers, and other internal staff to enable role to be carried out. Understand colleagues and customer requirements and your role to enable these requirements to be met. Assist operations, where necessary, to provide best customer service support.