Brand new opportunity to an established, successful and innovative company that supply and install a niche product within their industry. Our client is currently recruiting an Installations Administrator to join the team at their offices near Minchinhampton, Stroud. Duties: Administrative Support: Assist the Installation Manager in all admin related matters, as follows:- - Answering Phone Calls: Professionally handle incoming phone calls and re-routing to the relevant person/department. - New Installation Pack Collation: Create installation folder, booking letter, email, book pre-installation visit, book installation on outlook calendar. - Hire of Access Equipment booking of equipment with third part suppliers. - Service Call Booking: Coordinate and schedule service calls, ensuring efficient allocation of resources and timely customer support. - Warranty Pack Collation: Prepare and dispatch warranty packs to customers, ensuring the database is updated. - Monitoring Installation Reporting Software: Daily checks of system, reviewing reports, saving to drive, print where necessary and pass to Installations Manager for further action. - Customer Support: Assist in resolving customer issues, ensuring a high level of satisfaction. - General Office Support: Order stationery and other installation related products. - Data Entry: Ensure all company data bases are updated. - Transport list: Compile monthly transport list and send to delivery company. Update and re-issue when necessary. - Post and Parts: Log parts and label with relevant job numbers. - Deliveries: Ensure any relevant parts are added to delivery pallets. - Maternity Cover: Monitor emails, reply where possible and if not pass to Installations Manager. - Liaison with teams: Ensure installation teams have information/parts necessary for completion of works. Our client is looking for someone who likes a challenge and is very organised. Excellent communication skills are essential. Previous projects / scheduling experience is highly advantageous but not essential. Hours Monday Thursday 8.30am 5pm & Friday 8.30am - 3pm Salary - £25-30k depending on experience