Head of Housing Management
Location: Birmingham, B15 1LZ
Salary: £87,675 per annum
Hours: 35 per week
Contract: Permanent
Lead the Future of Housing Management at Midland Heart
At Midland Heart, we believe in creating safe, thriving communities where our tenants feel valued and supported. As our Head of Housing Management, you will play a pivotal role in creating balanced and sustainable communities and leading high-quality tenancy management and neighbourhood-based servicesensuring our tenants receive the best possible experience.
Responsibilities will include, but aren't limited to:
1. Leading tenancy and neighbourhood services, driving service excellence, ensuring policies empower colleagues to make the right decisions for tenant and enhancing tenant experience, ensuring issues are resolved effectively and with long-term impact.
2. Developing and implementing a strategy to future-proof our Retirement Living schemes and support older tenants.
3. Building strong partnerships with local authorities, health providers, and third-sector organisations to impr...