Role: Senior Service Charge Accountant Location: Luton Job Sector: Finance Hours: Monday to Friday: 9am - 5pm (35 hours per week) The Job Role As Senior Service Charge Accountant, you will contribute to our vision of being the you will contribute to our vision of being the UK's leading property manager, as recognised by our colleagues, customers and partners: Delivering accurate financial statements and records to our customers Ensuring timely and accurate Estate Finances Supporting operations in communicating and understanding service charge This role reports to the Scheme Accounts Team Leader and has no direct reports. Main Responsibilities Accurate and timely preparation and distribution of Service Charge accounts Accurate and timely preparation and distribution of property budgets Liaise effectively with auditors to deliver a smooth audit process and provide the best possible outcome for our customers and our clients Pro-actively liaise with managers and auditors on any areas of concern ensuring clear action plans for resolution Contribute positively and effectively to the team through creative ideas, tested processes or feedback from colleagues/external parties Supporting our operations team where necessary Monthly balance sheet analysis Cross development analysis Some travel to developments may be required in this role Key Interfaces Area & Development Managers External auditors and suppliers Purchase Ledger, Billing and other finance teams Landlord Groups Customers Skills and Experience Service Charge Accounting experience Work towards a professional qualification (AAT / ACCA) would be an advantage but not essential. High attention to detail with the ability to see and challenge information. Excellent analytical, decision-making, and problem-solving skills Self-motivated and organised, able to prioritise own workload. A team player demonstrates working towards a common goal. Strong customer focus, understanding both internal and external stakeholders. Who are we? FirstPort is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies. FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman. Why choose us? By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first. The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health. We’re committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse. What’s next? To start your application for this role we will ask you to upload your CV and answer a few questions. Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.