Cardiff and Vale University Health Board
To support the Specialty Manager in the operational management of the General Surgery Directorate, being able to work on a reactive basis to the needs of the Directorate.
This involves providing line management responsibility to a designated group of staff, managing waiting lists and managing day-to-day operational issues as they arise.
Main Duties of the Job
The post holder prioritizes his/her own workload, including long-term tasks in support of the General Surgery Administration Service. Required to work without immediate referral to the Service Manager, expected to use own initiative and to problem solve.
The post holder will also support the Specialty Manager in performing designated activities and tasks that contribute to UHW wide service objectives.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Job Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
* Educated to degree level with or relevant experience
* Evidence of ongoing professional development
* Experience of responsibility for aspects of administration of team duties (staff attendance, supervision, PADR)
* Knowledge of Microsoft Office
* Previous experience of a busy administrative environment
* Rota management
* Experience of working with sensitive clinical information and following confidentiality rules and policies
* Experience of working to Welsh Government Targets such as RTT and SCP
* Evidence of recent management skills development
* ILM level 3
* Experience of HR processes and recruitment
* Experience of managing difficult situations and conflict resolution
* Database management
* Project management
* Experience of establishing administration and monitoring systems
* Experience of leading a team of staff
* Previous NHS experience
Skills
* Familiarity with word processing, spreadsheet and database software
* Excellent communication, interpersonal, and organisational skills including the ability to support distressed or emotional staff members
* Good organisational skills
* Problem-solving skills and good use of judgement
* Ability to work under pressure and to tight deadlines.
* Ability to attend meetings and experience of minute taking.
* Ability to take accurate and concise meeting minutes
* Confident in all aspects of office practice
* Engagement with internal and external stakeholders
* Experience in dealing with complex sensitive issues showing an empathetic approach
* Experience with PMS, Clinical Portal and BIS
Special Knowledge
* Understanding of confidentiality issues
* Knowledge and understanding of Welsh Government targets
* Knowledge of word processing, spreadsheet and presentation packages
* Knowledge of hospital systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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