Must have Opera system experience.
Salary: £24,000 + Bonus
Position: Temp to Perm
I am looking for an enthusiastic and engaging Hotel Receptionist with Opera knowledge.
Work Schedule: 5 days out of 7.
Responsibilities:
* Ensure the effective running of day-to-day operations in Reception and maintain standards at all times.
* Welcome all guests using their names upon arrival and assist with registration.
* Address queries and complaints as they arise, referring to appropriate members of staff/management as needed.
* Ensure the switchboard is covered at all times and all calls are answered efficiently.
* Ensure floats are handed over correctly and kept secure at all times.
* Keep all members of reception informed about events within the hotel, as well as all facilities.
* Control on-the-day availability to maximize occupancy & revenue.
* Maintain standards of appearance & conduct at reception.
* Ensure all information available at reception is current and relevant.
* Maintain a close working relationship with other departments to ensure smooth operation.
* Report any problems with systems within the department.
* Encourage up-selling & in-house selling among all staff.
* Adhere to company policy regarding all matters of fire, health & safety.
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