Job summary We are looking for a part time Phlebotomist with excellent clinical, communication and service skills to join our friendly Nursing Team. Main duties of the job Typical duties include venepuncture, ICE forms, sample handling, and updating patient records. Please see the Job Description for more details. Candidates must be service-minded, driventohelp others and makethepatient experienceasstraightforward as possible. Confidence in talking to patients with diverse needs is required and excellent communication skills are required. It is essential to be organised, efficient, adaptable, and flexible in a fast-pacedworking environment. Applicants should be enthusiastic, professional, and ideally have experience of working in a busy GP surgery using SystmOne. In addition to a competitive salary, you will also be enrolled to the NHS Pension Scheme. Training and ongoing development support the role. About us Paston Surgery serves a population of over 6500 patients in North Walsham and the surrounding area. A Phlebotomist is an essential part of our Nursing Team and support other clinical staff and practice management. Closing date for applications is 13Jan 2025. You are advised to apply as soon as possible as we reserve the right to close this vacancy before the advertised closing date if enough suitable applications are received. If you have not heard from us within 4 weeks of the closing date, you should assume you have not been shortlisted, but we would like to thank you for your interest at Paston Surgery. Date posted 11 December 2024 Pay scheme Other Salary £11.50 to £11.70 an hour Contract Permanent Working pattern Part-time Reference number A2738-24-12 Job locations 9-11 Park Lane North Walsham Norwich Norfolk NR28 0BQ Job description Job responsibilities The following are the core responsibilities of the Phlebotomist. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Obtaining patient consent for the collection of a blood sample Performing venipuncture in accordance with practice protocols Maintaining accurate patient records on the clinical IT system The correct labelling, packaging and storing of samples Effective use of the specimen log, resolving any discrepancies Ensuring samples are sent to the laboratory in a timely manner Maintaining an effective liaison with the NHS Trust laboratory staff Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters In addition to the primary responsibilities, the Phlebotomist may be requested to: Participate in practice audit as directed by the audit lead Participate in local initiatives to enhance service delivery and patient care Support and participate in shared learning within the practice Complete opening and closing procedures in accordance with the duty rota Job description Job responsibilities The following are the core responsibilities of the Phlebotomist. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Obtaining patient consent for the collection of a blood sample Performing venipuncture in accordance with practice protocols Maintaining accurate patient records on the clinical IT system The correct labelling, packaging and storing of samples Effective use of the specimen log, resolving any discrepancies Ensuring samples are sent to the laboratory in a timely manner Maintaining an effective liaison with the NHS Trust laboratory staff Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters In addition to the primary responsibilities, the Phlebotomist may be requested to: Participate in practice audit as directed by the audit lead Participate in local initiatives to enhance service delivery and patient care Support and participate in shared learning within the practice Complete opening and closing procedures in accordance with the duty rota Person Specification Qualifications Essential Relevant qualification in venepuncture Good standard of general education Experience Essential Experience of working with the general public Experience of working in a healthcare setting Experience of working in a primary care environment Venepuncture Ability to record accurate clinical notes Skills Essential Excellent communication skills (written and oral) Clear, polite telephone manner Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Desirable Competent in the use of MS Office applications Clinical IT system user skills Qualities Essential Polite and confident Flexible and cooperative Motivated High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure/in stressful situations Effectively able to communicate and understand the needs of the patient Effectively utilise resources Punctual and committed to supporting the team effort Desirable Problem solver with the ability to process information accurately and effectively, interpreting data as required Commitment to ongoing professional development Person Specification Qualifications Essential Relevant qualification in venepuncture Good standard of general education Experience Essential Experience of working with the general public Experience of working in a healthcare setting Experience of working in a primary care environment Venepuncture Ability to record accurate clinical notes Skills Essential Excellent communication skills (written and oral) Clear, polite telephone manner Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Desirable Competent in the use of MS Office applications Clinical IT system user skills Qualities Essential Polite and confident Flexible and cooperative Motivated High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure/in stressful situations Effectively able to communicate and understand the needs of the patient Effectively utilise resources Punctual and committed to supporting the team effort Desirable Problem solver with the ability to process information accurately and effectively, interpreting data as required Commitment to ongoing professional development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Paston Surgery Address 9-11 Park Lane North Walsham Norwich Norfolk NR28 0BQ Employer's website https://www.pastonsurgery.nhs.uk/ (Opens in a new tab)