Job summary The Gloucestershire Respiratory Service are looking to recruit an enthusiastic individual with a proven background in healthcare administration. You will join our team at an exciting stage of our development, as we integrate respiratory services across Gloucestershire. This role offers an exciting opportunity for a flexible and motivated individual to work alongside Nurses, Occupation therapists, Physiotherapists and therapy assistants. There are other experienced administrators that you would be working alongside Main duties of the job Gloucestershire Respiratory Service is a countywide integrated service linking in with primary care and secondary care services. There are fourarms to the service which are: o Home Oxygen assessment and management including the use of blood gases to direct treatment decisionso Respiratory Assessment and treatmento Pulmonary Rehabilitationo Physiotherapy Clinic for patients with suspected breathing pattern disorders and sputum retention problems This role involves providing administrative support to all of the services listed above. The ideal candidate will have excellent communication skills at all levels, and will be able to have sensitive conversations with patients who have chronic conditions via email and telephone. The role involves working closely with two other skilled administrators and a wider multidisciplinary team of 20 staff. The office space is shared with a number of other services and partners within Gloucestershire Health and Care NHS Foundation Trust. There is daily interaction with other teams and also across the wider care system such as GP practices, hospitals and our community partners. Strong computer skills, the ability and willingness to learn new platforms such as SystmOne, Sunrise, Air Liquide, e-RS are essential. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. About us We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust. The annual NHS Staff Surveygives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that: 89.7% believe they are making a positive difference to patients/service users; 73.3% would recommend the organisation as a place to work; 82.4% agree that care of patients and service users is the organisations priority; 76.7% would be happy with the standard of care for a friend or relative Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work. Date posted 29 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum (pro rata) Contract Permanent Working pattern Part-time Reference number 327-25-074 Job locations Southgate Moorings, 2 Kimbrose Way Gloucester, GL1 2DB Gloucester, GL1 2DB Job description Job responsibilities Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey. Please refer to the Additional Information attachment before submitting your application. Job description Job responsibilities Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey. Please refer to the Additional Information attachment before submitting your application. Person Specification Qualifications Essential A-C English and Maths GCSE (O-level) NVQ Level 3 in administration or equivalent experience Experience Essential Evidence of relevant administrative experience Experience of telephone calls with public good Evidence of computer literacy Desirable NHS administrator Experience system experience (e.g. S1) Person Specification Qualifications Essential A-C English and Maths GCSE (O-level) NVQ Level 3 in administration or equivalent experience Experience Essential Evidence of relevant administrative experience Experience of telephone calls with public good Evidence of computer literacy Desirable NHS administrator Experience system experience (e.g. S1) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Gloucestershire Health and Care NHS Foundation Trust Address Southgate Moorings, 2 Kimbrose Way Gloucester, GL1 2DB Gloucester, GL1 2DB Employer's website https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)