Location: Millbrook, Southampton - County wide role around Hampshire with occasional requirement to travel to Isle of Wight - Driving licence required
Work type: Permanent
Hours: 37 hours per week
Salary: Competitive salary depending on skills and experience (plus a business needs car)
A great opportunity to make a difference within Wastewater Network below ground!
As a Network Manager, you will be responsible for the productivity and performance of sewer networks across Hampshire, maintaining service standards to ensure that we meet our strategic targets, regulatory compliance and leading a team of sewer network engineers. Working closely with Waste Pump Station Managers and numerous business wide support functions, you will work collaboratively with others to reduce pollution, manage flooding, drive Health and Safety, control your finances, and deliver excellent customer service.
You will be accountable for network performance within Hampshire, managing operational risk, working with Asset Management to ensure that the right capex and Opex asset improvement plans are in place, managing the Opex budget for your area, and coaching and mentoring your team with a key focus on employee engagement to deliver performance at least cost.
Your responsibilities will include:
1. Ensuring that the right controls are in place for value, safety, compliance and service risk.
2. Balancing demands and expectations of team, people, resources, compliance, efficiency, quality of the asset and demands from other parts of the business in identifying solutions to problems.
3. Working with service provider (CBUL amongst others) equivalents to ensure efficient delivery of operations.
4. Building relationships across Southern Water to ensure that business units work in harmony.
5. Providing out of hours advice and support to manage incident response when required.
6. Taking accountability of reactive issues within geographical area such as burst rising mains, ensuring contingency plans are implemented and monitored until the issue is resolved.
7. Ensuring effective controls are in place to identify, manage and mitigate risks, including regulatory compliance, financial compliance, service delivery and health and safety.
Your role will involve working with external stakeholders, including various regulatory bodies such as the Environment Agency, Local Authorities, and British Standards Institute, and direct customer contacts to resolve issues and provide excellent service. Internally, you will liaise with a number of operational stakeholders to exchange information about plant functioning and maintenance.
This is an opportunity to join an organization that is undergoing change to deliver a much higher service within the industry, partners, customers, and our employees, and to make a difference during an exciting period of growth and turnaround plans.
To be successful in this role, you will have strong leadership skills and experience in pursuing Operational Excellence standards. A degree or relevant qualification, as well as experience within the utilities industry, is highly advantageous. However, we welcome applicants from an operational management background if you have the passion to make a difference! You will need to analyze management information to understand trends and identify problems with good financial acumen. Working in a highly regulated environment, your role will be pivotal in ensuring that the standards of work are compliant with the required industry standards.
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